OnBase Systems Administrator

Job Description

Job Description

This position is mostly remote with the need to come to the office when needed at Mechanicsburg,. Candidates are preferred to reside within the Greater Harrisburg / Mechanicsburg / Central PA Area to be considered for this position.

The individual is required to pick up equipment and do badging the first day.

There will be an initial Teams interview, potentially followed by an in-person interview.

OnBase Systems Administrator

Location : Mechanicsburg. PA

Duration : 12+ months

Rate : Open to discuss

Direct Client requirement

Hyland OnBase Systems Administrator to support an OnBase implementation. The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades.

The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure.

This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes.

This position also performs planned maintenance and emergency support during non-business hours.

Responsibilities

• Provide technical support to end users in a timely fashion
• Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology
• Prioritize daily tasks, live production issues, projects, and customer support
• Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.
• Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required
• Review available software maintenance / upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
• Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
• Document, evaluate, prioritize, and resolve defects
• Respond to and resolve issues reported during normal business operational hours and off-hours
• Monitor operations and capacity to ensure optimum performance
• Create documentation of system changes or existing processes and distribute to appropriate parties
• Work with DOC / PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
• Assist with discovery and documentation of business requirements for new OnBase solutions
• Assist with training identified subject matter experts
• Communicate system downtime and project deployments with business owners and end users
• Understand, maintain and enhance external integrations within OnBase

Skills Needed

Technical expertise in Hyland OnBase Required 7 Years

OnBase System Administration Required 7 Years

Enterprise-wide Records Management Program Required 7 Years

Experience with OnBase Reporting Dashboard Required 5 Years

Hyland OnBase Certified System Administrator (OCSA) Required

Hyland OnBase Certified Workflow Administrator (OCWA) Required

OnBase Workflow Experience Highly desired 5 Years

Kofax Capture Software Highly desired 5 Years

Experience with OnBase System Upgrade Highly desired 5 Years

Hyland OnBase Certified Workview (OCWV) Highly desired

Hyland OnBase Certified Application Programming Interface (OCAPI) Highly desired

Question 1 Where does your candidate currently reside? Please provide city and state. Candidates are preferred to be located within the Greater Harrisburg / Mechanicsburg / Central PA Area to be considered for this position.

Question 2 This requisition will feature first round interviews via Teams. In order to deter a fake candidate scam the candidate must present a valid photo ID to the camera at the beginning of the interview.

They also must pan the camera 360 degrees in the fixed room for the panel to see to make sure they are the only person in the room during the interview.

Do you accept these conditions?