Operations Supervisor - Transportation (Supply Chain/Logistics)

Details

Posted : 20-Aug-24

Location : Bowling Green, Kentucky

Salary : Open

Internal Number : 2411029

Position Summary :

Responsible for all operational activity including order entry, load planning, and load monitoring. Supervises salary associates, and is responsible for performance management.

Actively involved in the hiring process as well as customer interactions.

In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance.

Shift : The hours are 6 : 00 pm- 6 : 00 am; Wednesday- Saturday. Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off shift as needed.

Flexibility required around the peak season, holiday, short staffed, and business needs.

Salary : $62,000-$65,000; In this role, Operations Supervisor will be bonus eligible based on their performance and location performance.

Operations Supervisor could earn up to 12% of their base for Max Performance.

Major Responsibilities :

Lead team of salaried employees (includes : performance review, corrective action, and goal setting)

Provide detailed instruction to various personnel via email and phone

Act as first level escalation for customer inquires

Assist in new customer implementations

Prioritize time sensitive situations

Work with team in scheduling deliveries to receivers and providing excellent customer service

Ensuring customers KPIs are hit on a daily and weekly basis

Track shipments to ensure on time delivery is met

Handle rate negotiations with carriers on a spot rate basis

Analyze process data and work on continuous improvements

Identifying cost savings opportunities for the customer

Ensuring all business needs are covered including when there are vacations, illness, etc.

Other projects as assigned by the manager

Qualifications :

2 - 5 years of experience in the logistics / supply chain industry

Bachelors degree strongly preferred

Previous experience in a supervisory role

JDA Transportation Management System experience preferred

Must have strong attention to detail and effective communications skills

Strong customer focus

Must be skilled in Problem Solving / Process Improvement.

Ability to manage multiple tasks and prioritize time sensitive situations

Advanced desktop computer skills including Microsoft Excel and Outlook required

Must be able to learn and regularly operate various computer systems across different platforms

Ability to lead and develop team of salaried associates

Ability to develop and maintain professional working relationships with customers as well as Penske personnel

Team player with flexibility in working different shifts

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening

Physical Requirements :

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information;

and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

Job Category : Logistics / Supply Chain

Job Function : Logistics & Supply Chain

Job Family : Operations

Address : 5646 Old Nashville Rd

Primary Location : US-KY-Bowling Green

Employer : Penske Logistics LLC

Req ID : 2411029

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