IT Manager of Business Systems

The Position

The Port of Portland is looking for a new IT Manager of Business Systems!

Are you an experienced IT leader ready to take on a dynamic role that impacts business-critical systems?

Your Role : As the IT Manager of Business Systems , you'll be at the helm of the enterprise systems that keep Portland International Airport, marine terminals, and our commercial properties operating seamlessly.

You will manage core business applications across Finance, Human Resources, Asset Management, Project Portfolio Management, and many other areas ensuring not only their optimal performance but also their strategic evolution.

In addition to overseeing these vital functions, you'll lead a talented team of professionals engaged in business process improvement, enterprise systems administration, software development, data integration, and project coordination.

Your guidance will foster reliability and security in our enterprise systems that drive efficient operations across Port departments.

More than a traditional manager, you'll be a coach-empowering your team to thrive in a collaborative and innovative environment, while actively participating in strategic IT planning and the rollout of new technologies.

About Us :

The Port of Portland manages critical infrastructure across the region, including our airport, marine terminals, and various commercial properties.

We are dedicated to delivering safe, efficient, and sustainable services to the communities we serve. Our IT team plays a crucial role in this mission, ensuring our operational systems perform at their best.

We prioritize collaboration, growth, and innovation, and we're seeking someone who embodies these values to join us in shaping the future of our technology landscape.

Apply today and help us redefine the future of our technology!

This is a hybrid position, requiring 3 days in the office and 2 days working remotely to foster collaboration. T hese 3 core days (Tuesday-Thursday) of in-office work are firm and non-negotiable due to the need to support our 24 / 7 operations effectively.

Essential Job Duties

Management Duties

• Manage the Port's Business Systems IT team, focusing on operational technologies, business applications, systems integrations, and data architecture.
• Oversee staff in implementing and supporting specific business and operational functions in alignment with enterprise and business system support requirements.
• Conduct coaching conversations, merit reviews, and participate in Port recognition programs to develop, mentor, and train staff members.
• Handle the hiring of individual team members and maintain an effective and cohesive team dynamic.
• Develop operating and capital budgets, including ongoing plans for applications and operational technologies, coordinating renewal and replacement with other IT managers and staff.
• Provide technical consulting services to Port departments and serve as a liaison to vendors and service partners.
• Participate as a member of the Port's information technology management team to coordinate plans, goals, and service delivery.

Project Management

• Manage or oversee the delivery of technology modernization projects and upgrades, aligning them with overall program goals, software lifecycles, and customer objectives.
• Lead or support IT resources on projects, allocating necessary resources (staff, time, budget) and collaborating closely with other IT teams and business partners.
• Develop schedules and cost estimates for IT elements of projects, ensuring timely completion while meeting reporting and budget requirements.
• Adjust project parameters as conditions change and serve as a resource for IT team members and business partners, collaborating to explore technologies that meet business needs.

Operational Support and Management

• Ensure reliable operational support and effective management across the assigned portfolio of systems.
• Maintain up-to-date information on systems within the portfolio, including support requirements and processes.
• Coordinate with other IT teams on appropriate operational and customer support processes.
• Oversee vendor management for purchased software solutions and provide oversight to ensure that solution integrations are monitored and maintained.
• Collaborate with other Port teams on procurement and contracting activities, such as solicitations.
• Review applications to assess ongoing operational implications and application life cycle planning.
• Work with other IT teams to ensure a secure application and data environment

Qualified candidates will possess demonstrated skills and knowledge across various levels in critical areas essential for the IT Manager of Business Systems role

Advanced Knowledge

• Leadership Principles and Performance Management
• Information Security Provisions for Enterprise Systems
• Enterprise Application Lifecycle Management
• Developing Enterprise Application Plans
• Developing Large-Scale Enterprise Software Project Plans
• Articulating Complex Technical Concepts to Business Stakeholders
• Facilitating Issue Resolution and Coordinating with Interdisciplinary Teams
• IT Disciplines Including Applications Development / Support, Customer Delivery Services, and Enterprise Application Services
• Outstanding Customer Support
• Project Management and Organizational Change Management Methodologies

Intermediate Knowledge

• Budget Development and Management, Total Cost of Ownership, and Cost / Benefit / Risk Analyses
• Contracting and Procurement Processes
• Enterprise System Administration

Minimum Qualifications

Education :

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field
• OR equivalent combination of education and relevant experience.
• Master's degree preferred.

Experience :

• at least 6 (six) ears of experience supporting core business operations from an IT perspective, including enterprise systems and applications.
• at least 3 (three) years of experience in team leadership for technology implementations and / or mid-level management.

Licenses and Certifications :

• PMP, PMI-PBA, CBAP, or related credentials preferred.
• Candidates may be required to successfully pass and maintain security clearance relevant to assigned duties, such as SIDA (Security Identification Display Area), TWIC (Transportation Worker Identification Credential), and CJIS (Criminal Justice Information Systems).

Supplemental and Selection Information

Application Instructions :

Please submit a resume with your application. While it is not required, a resume is encouraged to help us better understand your qualifications and experience.

Selection Process & Projected Timeline (dates subject to change) :

• Minimum Qualification Evaluation : During the week of November 10, Human Resources and the Hiring Manager will evaluate the education, training, and experience outlined in submitted application packets.
• Subject Matter Expert (SME) Evaluation : A panel of internal Subject Matter Experts will assess your experience and training based on your application materials and responses to the supplemental questionnaire.
• Interview Scheduling : Our goal is to schedule first-round interviews with candidates who successfully pass the SME evaluation during the week of November 3.

The first round will typically involve the recruiter and the hiring manager. Second-round panel interviews are planned for the week of November 13 and will include the hiring manager, the recruiter, and other internal stakeholders.

Compensation :

Our organization adheres to established salary ranges for each position to ensure equitable pay practices. However, final offers are determined based on various factors, including the candidate's experience, qualifications, and considerations of internal pay equity.

About us :

At the Port of Portland, we use everything we have - our three airports, four marine terminals, five business parks, and all the resources, expertise, and experience behind them - to move with purpose, connecting people with powerful opportunities and creating value for our region.

We know that every person we hire, business we work with, contract we sign and decision we make is a chance to make someone's life better.

And we'll use our power and influence to pull down barriers, unlock new opportunities, ensure more people share in our region's success and include those who have been excluded in the past.

With YOUR help - together with our partners, customers, and community - we'll help drive meaningful change!

Do you have questions about this job?

Contact us : [email protected]

Safety : The Port promotes safety as a guiding principle and practice in accomplishing work by complying with safety and health policies and procedures and consistently seeking improvements that support operational excellence.

Diversity and Inclusion : At the Port, we don't just accept difference; we value and support it to create a culture of inclusiveness and fun.

We are proud to be an Equal Opportunity Employer.

EEO / Affirmative Action Policy Statement : The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation.

Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws.

We affirm through this policy statement our continuing commitment to the principles of nondiscrimination and affirmative action.

Veterans Preference : Under Oregon law, qualified veterans may be eligible for veterans preference when applying for Port of Portland positions.

If you are a veteran and would like to be considered for a veterans preference for this job, please provide the qualifying documents as instructed during the application process.

Background Checks and Drug Testing : The Port of Portland will conduct background checks and / or drug tests for positions where such tests are required by regulation and for other safety-sensitive positions.

ADA Accommodation : Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process.

Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process.

An applicant with any disability who believes that they need an accommodation should contact Human Resources : call 503-415-6690 or email [email protected].