Student Accounts Collections Coordinator

Student Accounts Collections Coordinator

The Student Accounts Collections Coordinator is responsible for performing a variety of tasks related to the collection of delinquent student account balances for current and prior students. Duties may include providing exceptional customer service, executing internal collections communications, accepting payments, working with an external collection agency, and answering questions related to student accounts.

Responsibilities :

• Effectively communicate university policies and procedures related to student accounts
• Review past due accounts to determine appropriate action, and assume responsibility for effective follow up on past due accounts
• Provide information regarding payment responsibilities and options for payment on accounts
• Gather information and prepare documentation to refer accounts to external collection agency
• Ensure holds are placed on the appropriate student accounts
• Analyze and investigate accounts to determine accuracy; contact appropriate department or agency to verify validity of transactions
• Receive payments on student accounts and process daily reports
• Process and maintain accurate and timely student accounts records
• Collaborate with other departments and divisions across campus
• Work with and train student workers
• Other duties as assigned

Qualifications :

Physical Demands :

Additional Information :

Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. It has access to all the cultural advantages of one of the largest metropolitan centers in the country. For more information about the University, visit hc.edu. The University is in the process of implementing its Ten Pillars vision and anticipates significant growth in student enrollment and university programs. The successful candidate will also be able to articulate a vision for the role of his or her discipline at HCU that is supportive of the Ten Pillars vision statement. Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements. Background checks are performed on every new hire. If your application is selected to continue with the interviewing process you will be required to submit a Background Check form. If you decline, your application may be denied. By proceeding with the online application you understand and accept this process.