Dining Services Manager

Pyramid Healthcare is expanding to Prince George's County! Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.

A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Under a passionate leadership team, Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.

We offer behavioral healthcare services psychiatry, addiction recovery, mental disorder treatment, etc. that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Pay Range : $50,000 - $60,000 per year

Summary :

The Dining Services Manager is responsible for managing all activities of the food service department and its resources in accordance with facility policies and procedures, departmental standards, and regulatory requirements.

The Dining Services Manager is responsible for the delivery of high quality dining services and for maintaining the dining services department in a clean, safe and sanitary manner.

Essential Duties and Responsibilities :

• Communicates and promotes Pyramid Healthcare’s core values and mission.
• Plans, directs, coordinates and controls the resources of the food service department.
• Oversees and participates in the preparation of the production, cooking, portioning and serving of meals, per standardized menus and recipes.
• Develops and executes strategies to achieve department and organizational goals.
• Communicates goals and objectives to the dining services employees and takes the initiative to support the team in achieving success.
• Monitors and analyzes the performance of the department through analysis of data and trends.
• Creates and implements standardized work in the department that maintains operational efficiency and service quality standards.
• Recruit, hire, train, counsel, schedule and manage the dining services staff.
• Completes employee performance reviews.
• Regularly assesses the department’s compliance with regulations and accepted standards of quality.
• Participates in and leads continuous improvement initiatives and programs in the department and facility.
• Utilizes problem solving skills focused on improving the employee and client experience.
• Completes and submits a monthly dining department operations report and other reporting as requested.
• Positively influences the experience, motivation and performance of the dining services team.
• Communicates effectively staff expectations and take action to promote accountability.
• Completes employee rounding and takes action with information received to improve employee experience.
• Directs the development of employees through coaching and providing timely feedback on performance.
• Collaborates routinely with the dietitian to ensure that client needs are met and modified diets are served accurately.
• Schedules and participates in regularly schedule team meetings and in-service trainings.
• Manages purchasing, inventory and labor while monitoring costs and maintaining budgetary parameters.
• Responds to client and staff concerns professionally and promptly.
• Promptly reports and investigates workplace accidents, injuries, incidents, or illnesses involving employees within the location.
• Collaborates and communicates with administration and other facility departments.
• Attends and participate in required meeting and trainings.
• Other duties as assigned by supervisor.

Supervisory Responsibilities

Day to day supervision of Dining Services team including but not limited to hiring, training.

Education, Licensure, & Experience

• An associate’s degree or higher from an accredited institution in food service management, culinary or related field or equivalent experience.
• Minimum 2 years experience in food service operations including healthcare facilities, restaurants, schools or similar environment.
• Minimum 1 year previous food service supervisory experience preferred.
• SERV-Safe certified or willing to obtain certification upon acceptance of employment offer.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.

Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions.

While performing the responsibilities of the job, the employee is required to talk & hear. The employee is often required to sit or stand for long periods of time, reach, bend, & move about the facility.

Normal, corrective vision range ability to see color & to distinguish letters, numbers, & symbols. Must be able to lift, push, pull, or carry fifty (50) pounds.

Work Environment

The noise level in the work environment is usually moderately quiet & indoors. This position will be scheduled based on operational need & will be required to provide own transportation.

Incumbent may be exposed to viruses, diseases, and / or infections from clients in the work environment. Incumbent may be exposed to traumatic situations (i.e. psychiatric).

Total Rewards :

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Pyramid CORE Values :

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards.

We are held accountable for upholding these CORE Values : INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community.

DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.

COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

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Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.