Customer Service Agent

CornerStone Staffing
The Colony, TX
$18-$20 an hour
Full-time
Quick Apply

CornerStone Staffing is looking for professional Pharmacy Customer Service Reps with Call Center experience that want to start a career with a leader in the Patient Advocacy industry! Apply today for this great opportunity!

The Pharmacy Customer Service Rep is responsible for providing customer service to patients and healthcare providers in the pharmaceutical industry.

Location : Work from Home - All candidates must live in the Dallas Fort Worth Area & have a designated work space at home.

Pay : $18-20 / hr. based on experience

Start Date : 12 / 2 / 2024

Our Benefits include :

Medical Insurance, Dental Insurance and Vision Insurance

Weekly Pay

Great schedule!

Schedule : 8 hour shift between 7am-7pm CST (8am-8pm EST)

Job Description :

Managing customer and patient inquiries and processing medical and prescription claims.

Ensure patient inquiries are answered regarding prescriptions, and pharmacy services.

Handle medical and pharmaceutical billing inquiries.

Assist patients with medical insurance verification and payment options.

Preferred skills / experience :

One year of healthcare call center experience

Benefit verification - Prior Authorization

Medical collections

Prefer healthcare work experience and familiarity with medical benefits, medical insurance, prescriptions

Knowledge of HIPAA regulations

Co-pay, co-insurance, deductible

PAP - patient assistance programs

Education :

Verifiable high school diploma or equivalent

Criminal Background & Drug Screening

2 verifiable employment references

Click the Apply Online button at the top of this page, or below this job description, then :

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Frisco branch .

22 days ago
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