Job Description
Role Summary :
The Data Client Solutions team serves a central role by providing unparalleled customer service to our clients and internal stakeholders.
This role requires understanding clients’ marketing goals and tailoring Epsilon’s data to achieve those goals.
The Lead Data Solutions Specialist is not a hands-off role. Once you are trained on our data and tools, you will quickly start working directly on client initiatives with cross-functional teams and will be involved throughout the client lifecycle from onboarding to campaign execution to ongoing maintenance.
You will have the opportunity to be an integral participant in strategic initiatives while leading your own team of Specialists.
Key Responsibilities :
- Manage and mentor direct reports
- Monitor team’s workload focusing on quality and on-time delivery
- Lead and participate in team key initiatives and cross-functional projects
- Client and Sales support responsible for in-take and execution of intermediate to complex promotion programs, including establishing and monitoring program timelines
- Understand product application, best practices, and guidelines in relation to client strategy
- Proactively coordinates regular meetings with team members to review forecasts, orders, client-specific operational documentation, custom programming requests, and jobs in progress
Knowledge, Skills, and Qualifications :
- 5+ years in client support role
- Bachelor’s Degree preferred
- Management or Lead experience preferred
- Previous experience in data marketing is a plus
- Excellent communication and client-facing skills
- Strong attention to detail and delivery of high-quality results
- Experience in project management or project coordination
- Ability to identify, troubleshoot, and recommend solutions related to campaign execution
- Proven effectiveness in managing multiple tasks and / or projects
- Flexible and adaptable to change
Salary Range : $82,000-$92,000
The application deadline for this job posting is 07 / 07 / 2024.
Lead Data Solutions Specialist (Hybrid)
The Lead Data Solutions Specialist is not a "hands-off" role. In addition, we're the only company acknowledged as a leader in the categories of database marketing, email marketing and loyalty programs in independent studies by Forrester Research. You will have the opportunity to be an inte...
Lead Data Management Specialist
A company is looking for a Lead Data Management Specialist. Key Responsibilities:Perform data entry and maintenance of provider records in multiple databasesResearch and resolve inquiries from providers and internal staffSupport implementation of new business by ensuring accurate provider informatio...
Lead Data Specialist (Hybrid)
The Lead Data Solutions Specialist is not a "hands-off" role. In addition, we're the only company acknowledged as a leader in the categories of database marketing, email marketing and loyalty programs in independent studies by Forrester Research. You will have the opportunity to be an inte...
Lead Data Specialist (Hybrid)
The Lead Data Solutions Specialist is not a “hands-off” role. You will have the opportunity to be an integral participant in strategic initiatives while leading your own team of Specialists. The Data Client Solutions team serves a central role by providing unparalleled customer service to our client...
Lead Data Specialist (Hybrid)
The Lead Data Solutions Specialist is not a “hands-off” role. You will have the opportunity to be an integral participant in strategic initiatives while leading your own team of Specialists. The Data Client Solutions team serves a central role by providing unparalleled customer service to our client...
Lead Data Specialist (Hybrid)
The Lead Data Solutions Specialist is not a “hands-off” role. You will have the opportunity to be an integral participant in strategic initiatives while leading your own team of Specialists. The Data Client Solutions team serves a central role by providing unparalleled customer service to our client...
Full Time Customer Service (CSR) - Work from home
Remote position (Work from home). Comfortable working remotely and independently. ...
Senior QA Engineer (Work From Home)
Magazine's list of Best Workplaces 2020, 2021 & 2022 and ranked #1 Best Places to Work in Omaha 2019, 2020 & 2021. The successful candidate will have extensive experience in software quality assurance, test automation, a strong understanding of industry trends and best practices, and a passion for d...
Geotechnical Senior Project Manager
ECS Limited is seeking an experienced Geotechnical Senior Project Manager to establish and manage key client projects for our Denver office. Provide coaching and guidance to junior engineers and project managers. In this role, you will lead project execution, provide technical oversight, ensure qual...
Research Services Senior Professional Data Analyst (Senior Information Services Professional)
The successful candidate will assist the team with: data management; data cleaning; design of studies, data collection instruments, and research tools; plan and conduct analysis of primary and/or secondary health data; and assist with manuscript and presentation preparation on a variety of trauma-re...