Cocktail Server

Job summary :

Takes orders and serves food and beverages to guests in the restaurant and cocktail area. Responsible for all aspects of professional food service and guest satisfaction.

Essential functions :

Must be willing and able to :

• Effectively service a 6 table station
• Accurately account for and balance all sales and receipts
• Communicate clearly with the kitchen both verbally and utilizing the computer register system
• Present and encourage current promotional information and materials to guest
• Accurately account for all guest checks issued
• Accurately record and account for all items ordered and served
• Accurately accept payment from guest
• Notify guest of any automatic gratuity
• Perform calmly and effectively under pressure
• Communicate with guest clearly, patiently, courteously and with good humor
• Perform varied duties to ensure all aspects of service according to standing operating procedure

Our Passion is Making People Feel Special!

Everyone knows and loves Maggiano's - the food, the atmosphere and the family culture all make it

a perfect place to dine AND a perfect place to work!Our dedication to providing the ultimate in guest service, extraordinary food and memorable experiences is why we were named America’s Favorite Casual Dining Chain Requirements

Qualification standards :

Must provide a minimum of 2 years full-service restaurant experience or the equivalentMenu and specials

• Wine list
• Liquor list and special drinks
• Accounting procedures
• Layout of restaurant including table numbers and station numbers
• Individual restaurant orientation material including rules and philosophies

Must be willing and able to :

• Meet personal schedule requirements punctually
• Be courteous, pleasant and good natured
• Respond to the needs of difficult guests with patience and courtesy
• Accept constructive criticism
• Get along with co-workers
• Provide a clean, well manicured persona that reflects the established image of the restaurant
• Stand and walk for an entire shift
• Safely transport food from kitchen to guest table over slick, uneven surface
• Transport food to service a party of 4 in a single trip
• Transport food and beverage items from source to any guest table continually throughout a shift
• Safely move about in all areas of the restaurant
• Work nights, weekends and holidays

Applicants should have prior experience in a full service restaurant.