Manager, Transfusion Services

Overview

OHSU is proud to be designated a by the American Nurses Credentialing Center. Just 9 percent of . healthcare organizations hold this designation.

We pride ourselves in not only serving our community with the highest of accolades but also pushing a multifaceted that strives for excellence within the OHSU Culture.

OHSU is hiring! We offer a variety of benefits on top of joining a thriving organization :

• Medical, dental and vision coverage at low or no cost to employees
• Covered 100% for full-time employees and 88% for dependents
• Several retirement plans to choose from! Oregon Public Service Retirement Plan and University Pension Plan, voluntary savings plans (403b, 401a and 457b)
• Up to 200 hours (equal to 25 full days) a year of paid time off
• 96 hours of sick leave a year (prorated by FTE status)
• Commuter subsidies
• Tuition reimbursement
• Access to group life insurance, disability insurance and other supplemental benefits
• Annual Raises
• Employee discounts to local and major businesses
• Childcare service discounts
• Growth / Development Opportunities

We want you, apply and work with us today!

The purpose of this position is to provide direct management and leadership for clinical operations of the Transfusion Service section and personnel oversight for the Core Lab evening and night shift personnel, Center for Health and Healing (CHH), and to support the mission and objectives of OHSU Healthcare.

The incumbent works cooperatively with the Administratiave Department Director and the appropriate medical directors to manage the physical and human resource assets of the department in accordance with departmental, hospital, and corporate policies.

The incumbent is responsible to maintain all laboratory operations at high standards consistent with all quality policies and to meet all accreditation requirements.

Function / Duties of Position

OPERATIONS MANAGEMENT

Manages day-to-day operation of the Transfusion Service and Core Lab Evening and Night Shift employees by acting with staff and faculty to assure optimal workflow, customer service, and high quality laboratory testing.

Manages WellSky builds for four sites, in coordination with OHSU colleagues supporting EpicCare and Beaker. Formulates policies and procedures and training programs to ensure consistent and reliable operations in all situations.

Reviews policies and procedures with medical and administrative directors and writes in standard formats for distribution and implementation among staff.

Models excellent written and personal communication skills by listening, maintaining a positive and helpful attitude and ensures staff are trained in these skills.

Serves as a resource for other laboratory and hospital staff.

FINANCIAL RESOURCE MANAGEMENT

Develops and monitors sections’ budgets including submitting budgets in expected format and time lines, while meeting financial expectations.

Understands financial systems and uses them effectively. Monitors monthly variances using expected format and within time lines.

Meets or exceeds budgeted goals as determined in conjunction with the Administrative Department Director. Works with technical staff and faculty to plan and implement processes to ensure budget targets are met.

Continually assesses opportunities for increased productivity and efficiency. Financial reports show continuously improving financial picture.

HUMAN RESOURCES MANAGEMENT

Designs and implements staffing plans which ensure coverage of work, meeting turnaround time goals, and high quality results on all shifts.

Selects employees who demonstrate understanding of organizational culture and job-specific duties and provides continuous feedback, encouragement, and coaching and addresses employee performance issues

Manages human resources according to hospital policies and procedures. 100% of employees participate in GROW reviews and complete mandatory education annually;

100% of employees have a current position description including performance standards, essential job functions, development plans, and competencies.

Manages human resources according to labor laws and collective bargaining contracts with no repetitive violations of contract articles or labor laws or untimely response to filed grievances.

Provides training and development for staff and other hospital employees as appropriate. Works with staff to recognize team and individual accomplishments, ensure open communication, teamwork, and high level customer service.

ASSET MANAGEMENT

Assists in the development of section’s capital budgets. Projects needs, budgets, and submits proposals within expected format, procedures and time lines.

Manages equipment repair and maintenance according to hospital policies and procedures. Works with technical staff to ensure optimal quality and functionality of equipment at all times.

Manages current and future space needs according to operational requirements. Meets all equipment and space-related accreditation requirements at all times.

QUALITY AND REGULATORY MANAGEMENT

Works with technical staff to ensure compliance with DNV, CAP, CMS, FDA, and other regulatory agency standards. Develops Quality Assessment and Improvement programs for section’s services according to departmental and hospital policies.

Works to assure effective, compliant technical billing. Assists in data gathering for quarterly QI reports. Submits data when requested and responds to any deficiencies within required timelines.

Maintains personal professional certification and current knowledge of technological and management applications that