A company is looking for a Voice Engineer II responsible for the administration and support of Microsoft Teams and Cisco Webex Contact Center.
Key ResponsibilitiesEnsure proactive monitoring of platforms and rapid resolution of high impact issuesResolve customer incidents quickly and effectively while driving continuous improvementCollaborate with other teams to troubleshoot and resolve complex issuesRequired QualificationsSome college preferred or equivalent work experience2-5 years of experience providing Technical Desktop, Service Desk, and / or Support Services2-5 years of experience working with Skype for Business and / or Microsoft TeamsPreferred experience with Microsoft Teams and Webex Contact Center or On Prem Cisco UCCX platformExperience working in PowerShell
Voice Engineer
A company is looking for a Voice Engineer II responsible for the administration and support of Microsoft Teams and Cisco Webex Contact Center. ...
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