Project Manager, Operations

The Operations Project Manager will manage the development, approval, and execution of assigned operational projects. This role provides direction in cross-functional project team meetings on behalf of Operations.

Leads the team in projects and performance - providing guidance, direction and personnel development.

What You’ll Do :

• Develops project scope, success criteria, risk, and quality standards with cross functional teams. Independently determines project risks and issues, identifies options and recommended solutions.
• Manages and leads Operations projects through testing and implementation, from inception to launch. Manages project budgets, risks, timelines and analyzes success factors to provide recommendations to Senior Ops team.
• Participates in cross-functional projects with operational impact to vet all aspects for operational ease and simplification - partnering with Senior Director of Restaurant Services as needed.

Includes marketing campaigns, IT upgrades, menu & LTO rollouts, HR programs and off premise initiatives. Maintains knowledge of restaurant procedures and equipment operation.

• Supports all active projects with facilities, supply chain, culinary, HR, and marketing by making recommendations and / or consulting with management on product, process, scheduling with operators, operational support needs, and required feedback.
• Manage and support all operational systems (Harri, Yumpingo, Blanket, Crunchtime, etc) with various maintenance, reporting, analysis, and troubleshooting, including inter-departmental collaboration.
• Manage Stand inquiries, contact potential clients, manage project from first contact through onboarding and go live. Collaborate with marketing department on all collateral needed to optimize Stand marketing and future promotions to maximize Stand inquiries and subsequent sales.
• Maintain system credentials, working with other departments to ensure timely access is granted and sharing final credentials with individuals within 7 days.
• Assist with creating and updating Brand Standards and developing deployment training materials with concise and clear instruction, consistency, and operational usability.
• Update status reports to assist Ops Field Leaders with restaurant performance metrics in specified areas.
• Performs other related duties, tasks and responsibilities as required, assigned and directed.

What You’ll Need :

• Minimum 2+ years Restaurant General Manager experience
• Preferred 1+ years experience in project management or comparable educational course completion
• Detail oriented with the ability to prioritize, multi-task and meet deadlines.
• Demonstrated capability to maintain effective relationships with internal and external customers.
• Excellent organizational and documentation skills.
• Possess good business acumen and customer service skills.
• Flexible / adaptable to a fast-changing environment, embracing a can-do attitude.
• Knowledge and proficiency in Microsoft Office Products

REASONABLE ACCOMMODATION :

Applicants with disabilities may be entitled to reasonable accommodation under federal law, state law, and local laws. Qdoba will make reasonable accommodations to allow qualified individuals with a disability, or in relation to certain religious beliefs or observances, to enjoy equal opportunities and to perform the essential functions of the job.

Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

Benefits :

• Medical, Dental, Vision, & 401k
• PTO (including vacation and sick)
• Tuition reimbursement

Pay Range : $62,700 - $73,400

Modern Market Eatery takes pride in carefully selecting talented people. We value the diversity that all our employees bring to our team.

Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.