Client Relations Manager

Job Description

Job Description

Brightstar Care of Leesburg and Gainesville is seeking a dynamic and experienced Client Relations Manager . We are dedicated to providing high-quality homecare services and want to expand our presence in the territories we serve.

Join our team and help us make a difference in the community!

The Client Relations Manager will lead our marketing efforts and drive business growth in Loudoun and Prince William Counties.

The ideal candidate will have a deep understanding of the local market and strong connections with hospitals, social workers, and other healthcare professionals in the area.

Key Responsibilities :

• Develop and implement comprehensive marketing strategies to promote our homecare services in the service area.
• Build and maintain relationships with key stakeholders, including hospitals, social workers, physicians, and other healthcare providers.
• Identify and pursue new business opportunities to increase client referrals and grow our client base.
• Conduct market research to stay informed about industry trends, competitor activities, and local market conditions.
• Represent the company at community events, health fairs, and other networking opportunities to enhance brand visibility and establish connections.
• Collaborate with the operations team to ensure a seamless client onboarding process and high-quality service delivery.
• Monitor and analyze marketing campaign performance, providing regular reports and recommendations for improvement.
• Develop and manage marketing budgets, ensuring cost-effective strategies and maximum return on investment.

Qualifications :

• Proven experience in a client relations or marketing role, preferably in the healthcare or homecare industry.
• Strong understanding of the Waldorf, Maryland market and existing connections with local hospitals, social workers, and healthcare professionals.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Strategic thinker with the ability to develop and execute effective marketing plans.
• Self-motivated and goal-oriented, with a passion for growing the business and making a positive impact in the community.
• Proficient in using marketing tools and software, with strong analytical skills to measure and optimize campaign performance.
• Bachelor's degree in Marketing, Business, Healthcare Administration, or a related field is preferred.

What We Offer :

• Competitive salary and benefits package.
• Company car
• 401(k) + company match
• Insurance : Medical, Dental, Vision, Whole Life, Term Life
• Generous Paid Time-Off Plans
• Weekly pay w / direct deposit
• Training
• Opportunity to be part of a growing company with a strong commitment to quality care.
• Supportive and collaborative work environment.
• Opportunities for professional growth and development.

If you are a motivated and experienced marketing professional with a passion for home care and a strong network in our service area, we would love to hear from you.