Office Manager/Corporate Travel Specialist

Office Manager / Corporate Travel Specialist, Management Reporting Fort Lauderdale, FL

PineBridge Investments is a private, global asset manager focused on active, high conviction investing. We draw on the collective power of our experts in each discipline, market, and region of the world through an open culture of collaboration designed to identify the best ideas.

Our mission is to exceed clients’ expectations on every level, every day. As of 30 June 2024, the firm managed US $169.7 billion across global asset classes for sophisticated investors around the world.

The role will be based in Fort Lauderdale, FL with the expectation of a hybrid work model.

• Contract Assignment (3 months)
• Monday-Thursday
• 9am-2pm
• Monday : Remote

PineBridge Investments is seeking a Office Manager / Corporate Travel Specialist to manage the travel & expense email box, handling security issues, acting as a liaison for problem resolution, overseeing Concur profiles and inquiries, coordinating office supplies, and managing visitor reception and mail operations.

The candidate should possess strong communication, organizational, and customer service skills, be proficient in Microsoft Office, and be capable of handling multiple tasks efficiently while maintaining relationships with building administration and other stakeholders.

Primary Responsibilities :

• Participate in supporting the Travel & Expense email box answering policy questions or card inquiries.
• Handle security issues (fraud, lost / stolen activity / compromised accounts)
• Act as a liaison in the above to facilitate problem resolution.
• Triage concerns program manager & leadership.
• Manage inquiries / process of card application procedures, expectations, and card delivery information.
• Complete card issuance / closure, expedited delivery requests.
• Assist with card maintenance (card account edits name change, card profile updates).
• Manage account controls (overrides, temporary limit adjustments).
• Act as a resource for regions with Concur inquiries.
• Adhoc concur report requests.
• Provide occasional assistance to employees regarding any issues with Corporate Travel site (CTM).
• Manage Americas Concur Profiles (set up, terminate, updates).
• Reception and coordination of visitors to the office; attend to visitors needs and later rearrangement of meeting rooms.
• Coordinate office event plans
• Coordinate with company IT department to ensure that all office equipment is working correctly.
• In charge of courier, mail and messenger operations.
• Control and ordering of Office Supplies including coffee, etc.
• Maintain control of inventories, anticipating reorders.
• Relationship with the Building Administration.

Qualifications :

• Minimum of 1-3 years of experience in office management, corporate travel, or expense management roles (preferred but not required).
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Concur Travel and Expense Management software.
• Familiarity with corporate travel management tools and platforms (e.g., Corporate Travel Management (CTM) systems).
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to act as a liaison and facilitate problem resolution.
• Ability to handle sensitive and confidential information with discretion.
• Excellent organizational skills with the ability to manage multiple tasks and priorities.
• Strong attention to detail
• Strong customer service orientation Ability to adapt to changing priorities and handle ad hoc requests effectively.

About PineBridge

PineBridge is proud of our award-winning culture, which reflects our commitment to empowering employees and fostering a collaborative work environment.

For four consecutive years (2020-2023), PineBridge has been named a Best Place to Work in Money Management’ by , a leading industry designation which recognizes the best employers in the asset management industry by evaluating employer benefits, policies, and responses to an employee survey.

In 2023, PineBridge received Hong Kong Institute for HR Management Elite awards for Best Workplace’ and Learning & Development’.

Alongside this, PineBridge was recognized as a finalist at the 100 Women in Finance’s APAC Industry Diversity, Equity & Inclusion Award.

Our benefits : We offer a wide range of family friendly benefits including comprehensive healthcare, back-up childcare program to support working parents and flexible work arrangements so you can be there for the people you care about.

We also provide a competitive retirement plan and tuition reimbursement. Furthermore, we have a robust list of professional development opportunities with the goal of engaging, retaining, and developing our talent.

Our values : We value our clients, investment excellence, collaboration with our distributed team members, empowerment, and independence as we honor our heritage and our roots.

• Salary Range : $25-$30 / hr
• The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

PineBridge is proud to be an Equal Opportunity Employer committed to diversifying its workforce, providing equal employment opportunity for all qualified persons and maintaining an environment free from all forms of harassment and discrimination for its employees.

PineBridge is dedicated to recruiting, hiring, training and promoting into all job levels the most qualified applicants without regard to actual or perceived age, race, creed, color, religion, national origin, ancestry, height, weight, sex, gender (including gender identity), disability, pregnancy, marital status, domestic partner status, sexual orientation, AIDS / HIV status, military status, alienage or citizenship status, genetic information, domestic violence victim status or any other basis protected by applicable federal, state or local laws.

At PineBridge, we strive to create an inclusive environment that attracts, retains, and develops the best global talent, leveraging the unique backgrounds, talents, and perspectives that all our people bring to work.