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Automotive Internet Sales Appointment Scheduler (BDC)

Usautotrust
Newport Beach, California, US
$20 an hour
Full-time

Description

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

Automotive Internet Sales Appointment Scheduler (BDC) ($55,000 $75,000)

US Auto Trust, LLC

Newport Beach, CA 92660

Ready to join a developing dynamic sales team? We are looking for our next Automotive Internet & Sales Appointment Scheduling Representative for our Business Development Team at US Auto Trust.

Facilitating customer experiences with brands like Aston Martin, Jaguar, Land Rover, Cadillac, Hyundai, & Genesis.

Our Automotive Internet & Sales Appointment Scheduling Representatives connect our online and phone customers with our dealership sales departments through phone calls, emails, texts and appointment communication.

Benefits

  • Full Time
  • Workdays M-F & Weekends
  • Anthem Medical and Dental Benefits
  • Nippon Life and Vision Benefits
  • Supplementary Benefits
  • 401(k) with Employer Match
  • Competitive Incentives and compensation
  • Paid Vacation and Sick Time

Pay Scale Information

Expected total annual earnings is $55,000 - $75,000 / year. The hourly rate for this position is $20 / hour.

Qualifications

  • Professional social and communication skills
  • Previous experience in a call center, customer service, retail, and sales is strongly preferred
  • Must have a clean valid driver’s license
  • Must pass a personal background check and successfully complete a mandatory drug screen

Responsibilities

  • Following customer service etiquette when speaking with all prospects and customers
  • Answering incoming internet & phone inquiries, with active prospects who are looking to schedule test drive appointments, gather vehicle information, purchase vehicles, or discuss client experiences
  • Completing long term follow up with prospects with calls, emails, texts, and voicemails to generate dealership business
  • Using our Customer Relations Manager tool (CRM), updating prospect notes
  • Coordinating follow up with in-store sales associates and managers, ensuring proper customer service / sales process
  • Resolving customer complaints, concerns, and issues appropriately

We are a drug-free, tobacco free, non-smoking (including e-cigarettes) company as well as an Equal Opportunity Employer.

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10 days ago
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