Description
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Automotive Internet Sales Appointment Scheduler (BDC) ($55,000 $75,000)
US Auto Trust, LLC
Newport Beach, CA 92660
Ready to join a developing dynamic sales team? We are looking for our next Automotive Internet & Sales Appointment Scheduling Representative for our Business Development Team at US Auto Trust.
Facilitating customer experiences with brands like Aston Martin, Jaguar, Land Rover, Cadillac, Hyundai, & Genesis.
Our Automotive Internet & Sales Appointment Scheduling Representatives connect our online and phone customers with our dealership sales departments through phone calls, emails, texts and appointment communication.
Benefits
- Full Time
- Workdays M-F & Weekends
- Anthem Medical and Dental Benefits
- Nippon Life and Vision Benefits
- Supplementary Benefits
- 401(k) with Employer Match
- Competitive Incentives and compensation
- Paid Vacation and Sick Time
Pay Scale Information
Expected total annual earnings is $55,000 - $75,000 / year. The hourly rate for this position is $20 / hour.
Qualifications
- Professional social and communication skills
- Previous experience in a call center, customer service, retail, and sales is strongly preferred
- Must have a clean valid driver’s license
- Must pass a personal background check and successfully complete a mandatory drug screen
Responsibilities
- Following customer service etiquette when speaking with all prospects and customers
- Answering incoming internet & phone inquiries, with active prospects who are looking to schedule test drive appointments, gather vehicle information, purchase vehicles, or discuss client experiences
- Completing long term follow up with prospects with calls, emails, texts, and voicemails to generate dealership business
- Using our Customer Relations Manager tool (CRM), updating prospect notes
- Coordinating follow up with in-store sales associates and managers, ensuring proper customer service / sales process
- Resolving customer complaints, concerns, and issues appropriately
We are a drug-free, tobacco free, non-smoking (including e-cigarettes) company as well as an Equal Opportunity Employer.
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