Job Title : Network / NOC Engineer L2
Location : Jackson, MI 49201 - (Day 1 Onsite)
Mode : Contract (6+ Months)
Job Description
- Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments.
- Monitoring and escalation of critical application as per the SOW.
- Generate and publish Application performance report
- Provide notification to customers and the service teams for Severity 1 events.
- Ownership of Severity Level 1 communications bridge handling the entire life cycle of the ticket to resolution.
- Central point of contact for technical support teams including status updates for on-going incidents / events.
- Must have aptitude and attitude to learn / work on new technologies.
- Should be willing to work in shifts 24x7.
- Create, update and document system processes and tasks as required.
- Work closely with network engineers, systems administrators and software engineers regarding technology and hardware upgrades.
- Work Closely with Wireless technology groups
- Cisco IOS and APIC
- Juniper JUNOS
- Palo Alto firewalls
- Wireless technology ( Cisco , Aruba , Juniper Mist , Meraki)
- SDN Technology ( SDWAN , NSX or Similar)
- Layer 2 and 3 network concepts
- Routing protocols, OSPF and BGP
- Troubleshooting connectivity issues
- WAN networking concepts
- Network documentation
- IT Service Management applications
- Monitoring Tools & automation concepts
Basic Requirements
- 4+ Years supporting event monitoring is preferred.
- Hands-on experience with the following :
- Alert monitoring tool experience required. HP Open View Operations SolarWinds preferred, but, Site Scope and other monitoring tools knowledge will be considered.
- Incident Management and handling
- ITSM Tool (ServiceNow) exposure
- Telecommunication Equipment Knowledge (Radio, Wireless Networks,
- IT communication Tower Hardware.
- Application monitoring experience, SAP Monitoring preferred. ( Tools SolMan, CA Wily)
Network/NOC Engineer
Job Title: Network/NOC Engineer L2</p> <p>Location: Jackson, MI 49201 - <b>(Day 1 Onsite)</b></p> <p>Mode : Contract (6+ Months)</p> <p class="wordsection1"><b>Job Description</b></p> <ul> <li class="words...
Systems Administrator
Focus Talent Solutions is recruiting for a Systems Administrator. Work with Windows Systems environment and Operations Systems and testing on all changes before installation. This is for a manufacturing company where you will be responsible for the management of new and existing enterprise business ...
Prototype Build Engineer
The Prototype Engineer will be responsible for the engineering, development, and timing of a system and/or components for Prototype builds. The client is actively looking for multiple Prototype Build Engineer. Bachelor’s degree in engineering. ...
Information Technology Security Engineer
As a Sr IT Security Engineer, you will provide senior level support to security administration while working closely with the team to develop and maintain comprehensive engineering programs including policies, processes, and standards for the administration and engineering of security. Duties will i...
Operational Technology Network Engineer
Operational Technology (OT) Network Engineer. Bachelor's degree in IT, Networking, Engineering, or related field or relevant experience in lieu of a degree. We are seeking an experienced OT Engineer to support and implement Industrial Control Systems (ICS) in compliance with company policies and sta...
Field Service Engineer - Automaton & Control Systems
The Field Service Engineer will be mandated to support our customers, by offering technical assistance during preventive or curative maintenance. The candidate is required to travel internationally to repair defective systems and/or troubleshoot remotely. Providing turnkey machines and OEM systems, ...
NPD Engineer
Bachelor's or Master's degree in Mechanical Engineering, Automotive Engineering, or a related field. We are part of the world’s largest network affiliate organization and have been consistently recognized as a leading office within this network and have won numerous awards for performance and placem...
Information Technology Network Engineer
Join a team responsible for supporting network operations across North America and corporate sites. ...
HPC System Administrator
The HPC System Administrator I will be responsible for day-to-day operational support of the Roush CAE HPC and VDI hardware and software infrastructure. High level of personal commitment, occasional availability on weekends and out of hours will be required to ensure the system up time and support s...
HVAC Systems Engineer
Systems Engineers / Systems Designers. Knows the ins and outs of commercial HVAC systems. They will make sure the software is interacting correctly as well and report back to engineers if changes need to be made. ...