Job Description
Duties and Responsibilities :
- Respond to internet inquiries with courtesy, accuracy and professionalism
- Promptly and accurately enter all customer inquiry data into the CRM.
- Generate sales appointments
- Conduct phone surveys to assess customer preferences and quality of experience
- Effectively utilize lead management tools
- Compile all necessary reports, forms and other documentation on a timely basis
- Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
Qualifications
Qualifications :
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed are representative of the knowledge, skill, and / or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Preferred Qualifications (Nice to Have Experience :
Previous automotive sales experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
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