Role- Desktop Support Technician
Location- Irvine, CA / Palo Alto, CA
Duration- Long Term
JOB DESCRIPTION
Responsibilities : -
- Experience with Deploying, updating, optimizing, and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging ConfigMgr, Microsoft Intune, Jamf (Casper), and other system management tools
- Experience with Wired / Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A / V devices, and conference room systems.
- Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
- Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
- Ability to coordinate and communicate at all levels within the organization
- Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
- Tech Savvy - Ability and passion for learning new technology and tools
- Passion for Customer Support
- A drive to help end-users get what they need to do their jobs the best they can.
- A sense of satisfaction from assisting the end-users in getting what they need on time
Prioritization Skills
- The ability to analyze support requests and prioritize them based on impact
- Discipline - The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
- Ability to articulate technical solutions to non-technical users in simple and easy-to-understand terms
Desktop Support Technician
Provide first level technical support of network and desktop equipment and provides basic training on network and use of office tools at a local site. Provide end-user support of general office tools, which includes troubleshooting and problem solving for access to various external systems such as t...
Senior Desktop Support Technician
Reporting to the Director of IT Support, the role of Senior Desktop Support Technician is responsible for providing excellent IT support to our organization. Hardware support (laptops, desktops, peripherals, printers, etc. They will join a growing team of IT support professionals working with users ...
Desktop Support Technician
Knowledge of desktop, laptop trouble shooting. Imaging (using quest) and desktop troubleshooting experience. Supporting a couple hundred people that are in different locations. ...
Desktop Support Technician
Thank you for applying to See's Candies where work is always sweet! Our company is growing and we are looking for talented applicants to join our team.Please take time to review our open positions and check back often for new openings.Like a Box of Chocolates, we believe that variety is the spice of...
Desktop Support Technician
Desktop Support experience, proven ability to offer high level desktop support in an enterprise environment. Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads. Excellent Cust...
Desktop Support Technician_ Irvine, CA / Palo Alto, CA (Onsite) _ W2 Only
Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives - Familiarity with the standard helpdesk ticketing tools...
Desktop Support Technician
Desktop Support Technician-Lyra Technology Group. Lyra Technology Group is seeking a Desktop Support Technician for one of their operating companies, UIS Technology Partners. Your work as a Desktop Support Technician will includes several components:. Our ideal Desktop Support Technician has the fol...
SAN JOSE, CA - Desktop support Technician Level II
Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Provide fault analysis to customer's various core op...
Desktop Support Technician
Role- Desktop Support Technician</b></p> <p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><b>Location- Irvine, CA / Palo Alto, CA</b></p> <p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"&...
Desktop Support Technician
Provides application support to employees. Microsoft Technology Associate (MTA) - Infrastructure and Desktop: Preferred. Provides user support, training, and education. ...