NOW HIRING SPA SALES & OPERATIONS MANAGER!
Multi Unit Owner - West Kendall and Doral, FL
Hand and Stone Massage and Facial Spa is seeking a full-time Sales and Operations Manager for our established spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations and customer service.
Previous management experience, ideally hiring and managing multiple roles - sales and service - in a membership-based model is critical to this management position.
Spa Manager Performance will be based on the following metrics :
- Membership Conversion You know how to promote a membership-based model, measure key metrics, and drive profitability. We would love to hear your strategies and previous experience!
- Leadership building a consistent, and cohesive culture based on driving KPIs, accountability, and consistent, flawless guest service.
- Business Acumen run your own business without the risk! The ability to analyze metrics and make decisions to drive results is key.
What you need to succeed in this role :
- Experience in a membership model environment.
- Ability to multitask and delegate.
- Have a growth mindset with your team
- Drive sales numbers
- Provide excellent customer service
- 3 to 4 years management experience in the salon / spa, retail, or hospitality industry.
- Flexible schedule this role requires a variety of hours including nights and weekends
- Passion for promoting the benefits of massage and skin care services.
- Strong, and clear communication skills
What’s in it for you?
- $54,000 base salar y plus up to $8k additional in bonuses
- Additional incentive bonuses on gift card goals for the holiday season.
- 401K with Employer Matching
- Spa Membership
About our spa : As a franchise model, Hand and Stone Massage and Facial Spa in West Kendall is independently owned and operated, with the national brand awareness of a leading company in the wellness industry.
Our beautiful spa has an established client base, developed staff, and growing sales numbers.
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