Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift position, with some weekend work.
The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence.
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance.
Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success.
Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Responsibilities :
- Handle high amounts of incoming calls
- Identify and evaluate customers' needs to deliver satisfaction
- Build sustainable relationships of trust through open and interactive discussion
- Provide accurate, valid and comprehensive information by using the right methods / tools
- Manage complaints, provide proper solutions and options; follow up to secure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Establish and build relationships with our customers
- Go the extra mile to engage customers
Requirements :
- Some proven customer support experience or experience as a client service representative is preferred
- Strong phone administration skills and active listening capabilities
- Ability to work independently and as a member of various teams and committees
- Strong attention to detail
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
- Ability to operate in a fast-paced environment
- Ability to work nights & some weekends
- 1pm - 11pm CST, 4 days / week with rotating Saturdays or
- 3pm -11pm CST M-F with rotating Saturdays
Benefits :
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Sick and Safe Time
- Paid Holidays Off
Salary : $30,000-$40,000 / year
Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds.
Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply.
Authorized to work in the US and background check required.
Bilingual Customer Service Representative (On-Site)
Provide customer service to walk-in customers including accepting payments. Have excellent customer service skills with the ability to build and maintain customer relationships. Promote positive customer relations with customers and coworkers. Resolve product or service problems by clarifying the cu...
Banking Customer Service Representative
As a Personal Banker & Customer Service Representative, you’ll be at the heart of their customer experience. Your role is essential in delivering top-notch service, handling transactions with precision, and guiding customers to the right resources. Address customer inquiries about interest rates, se...
Customer Service Representative
Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. Provide information to customers on products and services. Ensure customer satisfaction and provide professional customer support. Experience in customer service or retail preferred. ...
Customer Service Representative - Dal
Signature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. Collaborate, cooperate and work closely with all coworkers, custome...
Customer Service Representative Ii
Ensure service completion and Customer Service Representative, Customer Service, Representative, Retail. Oversee customers freight through tracing and tracking. ...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Now Hiring - Licensed Customer Service Sales Representative
Established State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. ...
Customer Service Representative
The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence. Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar te...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Remote Customer Service Representative
Was it a great interaction or did it leave you feeling frustrated? As a Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us! You will represent one of the nation’s largest brands as a Customer Service Representative, interact...