Job Description
At El Rancho Supermercado, how we work is defined by shared values that include absolute integrity, respect, and collaboration.
However, it's more than that; it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially.
You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues, while making a difference in our communities. POSITION SUMMARY :
The Kitchen Cashier provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.
ESSENTIAL DUTIES AND RESPONSIBILITIES : The essential duties and responsibilities of this position include, but are not limited to, the following :
- Proven track of providing excellent results, shows persistence and perseverance;
- Demonstrates care and compassion for people; shows empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable;
- Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety;
- Assists the cooks with making specific dishes;
- Fills and re-stocks front counter utensils, water sanitizer, vegetables, and drinks;
- Follows procedures for voids, refunds, transaction cancellation and all saved recall transactions;
- Responsible for personal Cashier Productivity;
- Takes food orders in person and by telephone;
- All other duties as assigned.
Customer Service :
- Demonstrates personal Customer Service excellence. Engages with customers always;
- Improves speed and efficiency of service provided.
SKILLS AND QUALIFICATIONS :
- Valid Food Handlers Card;
- Customer Service and retail experience desirable.
PHYSICAL DEMANDS AND WORK CONDITIONS : The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job.
Some requirements may be modified to accommodate individuals with disabilities :
- WALKING : Continuously, throughout shift, while moving about the store and handling merchandise.
- STANDING : Continuously, throughout shift.
- LIFTING : Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.