Support Shift Lead

VirtualVocations
Alton, Texas, United States
Full-time

A company is looking for a Shift Lead to provide leadership and guidance to support teams while delivering exceptional product support to customers.

Key ResponsibilitiesLead daily activities of support teams and manage issue triagingTrack ticket progress, ensuring SLA compliance and root cause analysisBuild and maintain strong customer relationships and assist with team motivationRequired QualificationsBachelor's degree preferred3+ years of experience managing or leading a technical support teamExperience in a cloud environment or comparable industry

1 day ago
Related jobs
Promoted
VirtualVocations
Alton, Texas

A company is looking for a Shift Lead to provide leadership and guidance to support teams while delivering exceptional product support to customers. ...

Promoted
Regal Rexnord Corp
McAllen, Texas

The Production Supervisor will oversee and manage production shift employees and ensure compliance with safety, quality, delivery, and cost standards. Check production results (pitch) and report results through Daily Management. Assist with monthly production planning. ...

Promoted
VirtualVocations
Alton, Texas

A company is looking for a Desktop Support Technician. ...

Promoted
Adecco
Hidalgo, Texas

Adecco is hiring immediately for a Material Handler job in Hidalgo, TX. Click on apply now for immediate consideration for this Material Handler in Hidalgo, TX!. ...

Promoted
JobsRUs
McAllen, Texas

Seeking to hire a Material Handling with 6 month+ Forklift experience for our client in Mission, TX!. The main function of a warehouse worker is to receive, store and issue materials, equipment and other items from stockroom, warehouse or storage yard. ...

Thyssenkrupp
TX, United States

The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply ...

American Freight
McAllen, Texas

American Freight - JobID: 9e25d78a-fe73-4cb6-8e8c-3148c2d75573 [Material Handler / Freight Handler] As a Warehouse Associate at American Freight, you'll: Fill order requests, stage merchandise and load for timely shipments; Move merchandise between dock, stockroom staging area, sales floor, customer...

Wonderful Citrus
Mission, Texas

Must be able to drive a forklift in a safe, efficient, and competent manner. Operator is not limited to cleaning and sweeping the facility upon request. Must have at least 1 year of experience operating a standup forklift / heavy machinery. Must be able to safely operate a forklift in confined areas...

Murdoch's Ranch & Home Supply
Mission, Texas

At Murdoch’s, we’re big on doing the basics right.We know the value of a hard day’s work, a positive attitude, and doing the right thing (even when no one is looking).It starts with our knowledgeable, friendly team delivering value and having fun with our customers.We are committed to providing lege...

Academy Sports + Outdoors
Edinburg, Texas

Sales Team Member Fishing and Hunting. Commerce Fulfillment Team Member. Associates or Bachelor’s in Criminal Justice preferred (Asset Protection Team Member Only). Asset Protection Team Member Only). ...