Field Services Representative I

Addresses construction service and product issues at the customer's site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.

• Investigates / examines the condition of company building workmanship and products on the customer's site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
• Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
• Negotiates and approves third party repair / adjustment; inspects completed work for quality adherence.

Requirements : High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This is an entry level position where the incumbent will receive on-the-job training.

Builders FirstSource is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email : ADA.Accommodation@bldr.com . Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

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