Medical Assistant- Residency Clinic

Job Description :

PURPOSE OF JOB : A non-exempt clinical position responsible for performing a variety of duties in an out-patient setting where you will be assisting providers with patient care and managing clerical, environmental, and organizational tasks.

Serves as a liaison to patients, insurance companies, pharmacies and other members of the healthcare team.

ESSENTIAL FUNCTIONS :

1. Patient care responsibilities

2. Clerical responsibilities

3. Environmental responsibilities

4. Organizational responsibilities

5. Care navigation

III. JOB CRITERIA AND PERFORMANCE STANDARDS :

Fulfills patient care responsibilities as assigned

Assists providers with managing patient flow

Performs patient triage and obtains vital signs

Reviews patient's personal, family and social history

Reconciles medications

Prepares the exam room and assists with minor procedures

Assisting patients as needed with walking, dressing, etc.

Documentation in electronic medical record

May be responsible for performing :

Phlebotomy

Injections and Immunizations

EKGs

Depression Screening

Falls Risk Assessment

Pulse Oximetry

Audiometry

Visual Screening Test

Laboratory testing-including but not limited to :

Rapid Flu

Rapid Strep

Rapid Mono

Rapid UA

Rapid Hemoglobin A1c

Rapid PT / INR

Rapid CMP and BMP

Rapid COVID test

Urine Drug Screening

Fulfills clerical responsibilities as assigned

Telephone Triage

Medication and testing prior authorizations

May be responsible for :

Referrals

Outreach to patients to close care gaps for cancer screenings, medication adherence and diabetes care

Outreach and education to patients that have been recently seen in the Emergency Room

Outreach and education to patients that were recently discharged from the hospital

Obtaining medical records from patient's healthcare team and other healthcare facilities

Processing medical record requests

Completing forms as directed by the provider

Fulfills environmental responsibilities as assigned

Setting up instruments and equipment according to department protocols

Cleaning exam / procedure rooms, instruments, and equipment between patient visits to maintain infection control

May need to use autoclave to disinfect instruments

Manages inventory of medical supplies, drugs and vaccinations

Fulfills organizational responsibilities as assigned

Respecting / promoting patient rights

Responsible and accountable for patient experience

Escalating patients concerns when appropriate

Responding appropriately to emergency codes

Promoting a culture of positivity and teamwork

Care Navigation

Coordinates care with patient's healthcare team

Knowledge of Value Based Payment Programs

Other duties as assigned

Job Qualifications : QUALIFICATIONS :

QUALIFICATIONS :

Education : High school diploma, Medical Assistant diploma preferred

Experience : Minimum one year of recent experience working in a medical facility in a clinical role preferred

Other Skills : Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field.

Knowledge :

Knowledge of health care field and medical office protocols / procedures.

Skills :

Interpersonal communication skills (both oral and written)

Abilities :

Ability to project a pleasant and professional image.

Ability to plan, prioritize, and complete delegated tasks.