Systems Engineer/Administrator

Job Description

Job Description

Salary : DOQ / DOE

Title : Systems Engineer / Administrator

Job Location : Onsite

Interviews : Remote and onsite

Passionate about technology, seeking a healthy work / life balance with

minimal after-hour responsibilities? Desire a role where you will have significant

involvement and can make a huge impact!

If you are looking for a Systems Engineer / Administrator role where you can gain exposure to a new industry, make an impact on the local community of 150,000 residents, and play a key role in the decision-making process impacting technical resources, the Naperville Library may be a place for you.

The Naperville Public Library is expanding the IT Department. Due to growth, we are seeking a Systems Engineer / Administrator to provide their technical knowledge to support our three library locations.

The System Engineer / Administrator will assist in leading large scale technology initiatives. The IT team maintains a service portfolio that contributes to current generation technologies, solutions, and services.

Serving 150,000 residents, we are one of the top libraries in the country. The Naperville Public Library is ranked one of the best places to work in the Chicagoland area.

What We Offer

We offer a generous benefits package that includes :

• Health Benefits (Medical, Dental, Vision). Medical is through Blue Cross and Blue Shield
• 3 weeks paid vacation per year.
• Tuition reimbursement
• 7 paid holidays per year
• 12 accrued sick days per year
• Twelve weeks paid parental leave policy.
• Basic life insurance
• Employee Assistance Program
• Illinois Municipal Retirement Fund (Pension Plan)

What You’ll Do

Reporting to the IT Manager, the Systems Engineer / Administrator is responsible for the design, installation, administration, support, and optimization of servers, network infrastructure, software, monitoring tools, virtualization and telecommunications.

They are responsible for data center activities, user-facing network solutions, and network services. They will identify opportunities and design solutions, configure and implement devices and software, and maintain and provide break fix for the existing equipment and services in both project and day-to-day activities.

The successful candidate is responsible for the following :

• Provide support for the Integrated Library Solution (ILS) system and all integrated components.
• Manage and provide technical expertise for all Microsoft 365 applications including Exchange, Azure AD, AD connect, Teams, OneDrive and SharePoint.
• Provide centralized management of the Library’s enterprise servers, both physical and virtual.
• Maintain Microsoft Windows servers and Cisco network equipment. Install, configure and troubleshoot servers and network equipment.
• Administer virtual server infrastructure (i.e. hosts, storage and network configuration) and SaaS solutions with the goal of maintaining highly available systems.
• Administer data storage solutions, both on-prem and cloud based, in support of mission critical operations.
• Manage and maintain documentation including error logs, equipment inventory and warranty information.
• Maintain and administer perimeter security systems such as firewalls, routers, content management and IPS / IDS and establish best practices for security procedures.
• Identify, coordinate, schedule, and monitor daily backup systems and procedures.
• Provide assistance in software distribution to computers, mobile devices and servers, both manually and using mass deployment tools.
• Research the latest hardware, network, storage, virtualization, databases, security solutions and cloud computing for the purpose of recommending new systems for improving service delivery.

About the Naperville Library

Serving nearly 150,000 residents, Naperville Public Library staff are proud to be part of an award-winning library that has been ranked among the best places to work in the Chicagoland area.

It also is among the top libraries in the nation. Made up of three full-service buildings located throughout the City of Naperville, the Library offers many opportunities for staff development and growth.

With its reputation for quality service and knowledgeable staff, the Library has the community's full support, which is evident in both its use and funding.

The library board, administration, and staff are committed to excellence in serving the community. For more information about the Naperville Library and what a career is like, visit https : / / www.

naperville -lib.org / .

Knowledge, Skills, and Abilities

• Advanced knowledge of Microsoft (MS) Windows Server 2008 / 2012 / 2016 / 2019 / 2022, MS Active Directory / LDAP, Group Policy, MS Systems Center Configuration Manager (SCCM).
• Experience managing mobile devices using a Mobile Device Management (MDM) Solution similar to MS Intune or AirWatch.
• Strong communication skills when working with all levels of Library personnel as well as outside vendors and community members.
• Ability to promote standardization across all solutions and services to lower the Total Cost of Ownership of the Library’s IT stack.
• Proficiency in general security principles, theories and practices.
• Ability to analyze problems and implement solutions.
• Ability to work independently or with a team.
• Ability to understand the requirements of a project as outlined so that the project can be implemented and completed based upon the specifications provided.
• Ability to troubleshoot issues independently and know how to identify solutions using a wide breadth of resources.
• Ability to understand and gather the resources or information to complete tasks.
• Work in a collaborative and service-minded manner with fellow team members in order to carry out objectives and accomplish goals of the department.

Education, Experience and Qualifications

• High School degree or equivalent required. Associate’s degree or above preferred.
• Seven years of related and progressively responsible professional level administration and systems experience in a professional environment.
• Seven years of experience installing, maintaining and supporting Windows Sever 2008 and above
• Three years of experience administering and managing a Microsoft 365 suite of services including Exchange, Azure AD, AD Connect, Teams, OneDrive and SharePoint.
• Three years of experience administering a virtualized server environment.
• Three years of experience administering an enterprise telecommunications solution (Preferably MS Teams).
• Experience with common network services : AD, DHCP, DNS, S / FTP, HTTP / S, RADIUS, RDP, SSH, and VPN.
• Experience administering a professional environment using Configuration Manager (SCCM) and WSUS or similar management tools.
• Experience administering Windows 7 / 10 / 11 in an enterprise environment.
• Experience with QOS, VLANS, WLANS.
• Experience managing enterprise-based end-point-protection such as anti-virus, malware and EDR solutions.
• Experience in application and image deployment methods.
• Advanced knowledge of Disaster Recovery and Business Continuity process design, implementation and governance.
• Strong enterprise architecture design and implementation skills; and demonstrated strength in security and best practices.
• Experience with Network switches, routers and firewalls.
• Certifications such as CompTIA A+, Network+, or Security+.
• Experience administering Microsoft Teams or Cisco Call Manager.
• Experience designing, developing, and working with various types of databases, Including; Microsoft SQL Server, SQL Anywhere, MySQL and / or Access.
• Experience with Crystal Reports or equivalent relational database report writing solutions.

How to apply :

For consideration, send your resume and cover letter to https : / / www.naperville -lib.org / 298 / Jobs-at-the-Library.

The Naperville Public Library is an Equal Opportunity Employer.

Key Words : Network Systems Administrator, Network Engineer, Network Administrator