Customer Service Representative - WFH

Intuit - TurboTax
Rochester, Minnesota
$18 an hour
Remote
Full-time

Learn more about the Gig :

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.

Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions.

Well give you amazing continuous training support for everything.

Get paid $18+ per hour²

Receive $300 bonus for 5 days of training¹

5 days of training, 8hr / day with 1hr lunch break

Build your own schedule with flexible hours anytime between 8am EST and 10pm EST Monday to Sunday³

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.

Required Experience & Skills

To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following :

This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.

Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Tax Season 2024 has Officially Started

and runs until Tax Day, April 15th 2024

Complete your application and get pre-approved for training by March 20th

TurboTax is looking 2000+ people

No tax experience required

Get a $300 bonus for completing training

Mandatory Requirements

Learn more about the Mandatory Requirements needed to start working as a Small Business Self-Employment Group Representative for QuickBooks!

Must have a working :

Webcam & smartphone or tablet

Must feel comfortable with :

Lead Generation (the action or process of identifying and cultivating potential customers for a business products or services)

Must be strong in :

Microsoft Office 365 products (Word & Excel)

Must have :

1+ years of customer service or sales experience required

¹ To receive the $300.00 paid training bonus, if the following criteria are met : Must complete all 5 days of training, graduate, and complete 10 calls² Starting Pay $18.

00 gross per hour. You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST.

Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).³ Build your own schedule from available hours of businessCopyright GigCX Marketplace 2024 . All rights reserved.

30+ days ago
Related jobs
Intuit - TurboTax
Rochester, Minnesota
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

JBL Resources
Virtual, MN, US

Customer Service Representative. Ensuring that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Minimum of 2 or more years’ experience in customer service, data entry, or account management. Deve...

Intuit - TurboTax
Rochester, Minnesota
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Family Dollar
Stewartville, Minnesota

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Intuit - TurboTax
Rochester, Minnesota
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Matt Kechely - State Farm Agent
Rochester, Minnesota

As a Customer Service Representative with Matt Kechely State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Estab...

Everise
Minnesota
Remote

Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...

Hickory Hill Golf Course
Rochester, Minnesota
Remote

Proven customer support experience or experience as a Client Service Representative. Meet personal/customer service team sales targets and call handling quotas. Keep records of customer interactions, process customer accounts and file documents. To do well in this role you need to be able to re...

CVS Health
Minnesota, Work At Home, US
Remote

Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i. Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized. Handles cust...

Legacy Service Partners
Rochester, Minnesota

Legendary Home Services in Rochester, MN is on the lookout for a skilled and customer-focused Customer Service Representative (CSR) to join our team! If you have a knack for providing exceptional customer service and thrive in a dynamic environment, we want to hear from you. Handle all incoming cust...