UX/UI Designer - Capital One Software

11 West 19th Street (22008), United States of America, New York, New YorkUX / UI Designer - Capital One Software

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized.

As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud.

And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.

Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud.

If you think of the kind of challenges that companies face things like data publishing, data consumption, data governance, and infrastructure management we’ve built tools to address these various needs along the way.

Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.

We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo.

As a Capital One UX / UI Designer, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market.

We are currently seeking an experienced UX / UI Designer to join our team. We are passionate about advocating for user needs and delivering innovative, world-class products.

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

If you’re an innovator and storyteller who embraces an environment where you can experiment and learn, we would love to hear from you.

What You’ll Do :

You’ll be asked to handle a variety of responsibilities, including :

Collaboration & Connection

Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience

Advocating for the customer through human centered design methods, including : discovery, research, ideation, whiteboard sessions, and user testing

Supporting design-led workshops to engage and build alignment across different partners and teams

Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis

Connecting with design community peers in service of learning, sharing, and teaching

Working with partners and teams across various geographie

Embracing and advocating for an experience mindset - this is as important to the work as the results

Participating in hiring by reviewing resumes, conducting interviews and attending consensus

Discovery & Delivery

Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

Participate in end-to-end product design by :

Working with researchers to understand customer needs and define opportunities through usability and empathy studies

Framing problems, determining insights, and defining visual designs to serve customer needs

Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

Supporting effective storytelling and presentation of visual concepts to various stakeholders

Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualifications

At least 4 years of experience with UX and UI design

Preferred Qualifications

Designing for cross-channel experiences

Comfortable working with Product and Tech partners

Familiarity with design and prototyping tools, such as : Adobe Products, Sketch and / or Figma

Familiarity with working and contributing to and established design system

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $134,100 - $153,000 for Pr. Associate, DesignSan Francisco and San Jose, California (Hybrid On-Site) : $142,100 - $162,100 for Pr. Associate, Design