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Audio Visual Specialist

Beacon Hill
Cleveland, OH, United States
Full-time

The Conference & Media Technology Specialist must have a high school diploma. At least 1 year of relevant experience and solid Windows 10 desktop experience is required.

Must be familiar with modern conferencing platforms including but not limited to : WebEx, Zoom, Team platforms, and how to best utilize the platforms and scheduling toolsets.

The Conference & Media Technology Specialist must possess strong communication skills and be able to work with the internal team and external parties.

They must be able to convey information and knowledge in an effective way for non-tech users. An ability to balance multiple requests and maintaining the highest level of client service is essential.

Support conference room technology. This could be managing the tech for internal meetings, external facing meetings, etc.

What are the absolute required skills?

Additionally, the focuses of the position are on the Audio Visual knowledge including running the platforms and "assisting" with possible hardware technical issues (cable connections, etc.

and the customer service aspect (i.e. dealing with non-tech people and being able to walk them through their issues). They must be versed in WebEx, Teams and Zoom.

There is some Helpdesk support in this role. This position will help out with some various IT projects.

Desired Skills and Experience

The Conference & Media Technology Specialist must have a high school diploma. At least 1 year of relevant experience and solid Windows 10 desktop experience is required.

Must be familiar with modern conferencing platforms including but not limited to : WebEx, Zoom, Team platforms, and how to best utilize the platforms and scheduling tool sets.

The Conference & Media Technology Specialist must possess strong communication skills and be able to work with the internal team and external parties.

They must be able to convey information and knowledge in an effective way for non-tech users. An ability to balance multiple requests and maintaining the highest level of client service is essential.

Support conference room technology. This could be managing the tech for internal meetings, external facing meetings, etc.

What are the absolute required skills?

Additionally, the focus of the position is on the Audio Visual knowledge including running the platforms and "assisting" with possible hardware technical issues (cable connections, etc.

and the customer service aspect (i.e. dealing with non-tech people and being able to walk them through their issues). They must be versed in WebEx, Teams and Zoom.

There is some Helpdesk support in this role. This position will help out with some various IT projects.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser :

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile :

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services.

Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming / Development, Database, Infrastructure, Quality Assurance, Production / Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future™

27 days ago
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