JOB DUTIES :
Key Job Responsibilities :
Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations
Troubleshoots, triages, and escalates issues according to established policies and procedures
Documents incidents accurately and adheres to all applicable policies, rules, and regulations
Maintains complex records of information in directories and alarm databases
Under general supervision of a Law Enforcement Supervisor, this position works in a critical office on campus that serves as a hub of all alarms and notification systems that are crucial to the safety of the campus community.
This position works independently to provide communications via two-way radios, telephones and computer for the university police, dispatch and telephone operations.
It is a crucial position for coordinating internal as well as external communications for two departments and for the campus.
This position works alone and is subject to occasional supervisory checks.
Job Description : QUALIFICATIONS :
QUALIFICATIONS : Qualifications :
Qualifications :
Minimum of high school diploma or equivalent
Knowledge and experience in the use of computer software including Microsoft Office (i.e. Word, Excel, Outlook, etc.)
Effective oral and written communication skills
Preferred Qualifications :
Prior dispatch experience
Experience with two-way radio use and etiquette
TIME certified
SPECIAL NOTES :
SALARY AND BENEFITS :
Commensurate with qualifications and experience.
The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan.
Benefit Details :
Health & Retirement Contributions Estimator :
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