GSI Account Director (Remote, USA)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

We’re looking for a high-impact leader to drive strategic partnerships with a focused portfolio of Global System Integrators (GSIs) and Tier 1 Managed Service Providers (MSPs). The primary mission : to develop, scale, and accelerate service-led solutions built on TeamViewer technology across global markets.

While domain expertise in remote connectivity, IT support, or the digital workplace is a strong advantage, what’s essential is a track record of success within GSI and Tier 1 MSP ecosystems—and the executive presence to drive joint go-to-market outcomes.

Responsibilities :

Strategic Partner Leadership

Own executive relationships with key GSI and MSP stakeholders across global and regional teams

Develop multi-year joint business plans and lead strategic alignment sessions

Act as a trusted advisor to partners, helping shape service offerings and investment decisions

Represent TeamViewer at partner-facing events and global governance reviews

Go-to-Market & Revenue Ownership

Achieve and exceed revenue quotas (Sell To and Sell Through)

Drive partner-led revenue growth through co-selling and service-led engagement

Collaborate on demand generation, sales enablement, and solution evangelism

Manage partner QBRs, performance reviews, and pipeline accountability

Align internal cross-functional teams (sales, marketing, technical) to support partner execution

Onboard new partners into the TeamUp MSP Program through execution of MSP partner agreements and programmatic activation.

Solution Innovation & Service Development

Identify new service opportunities aligned to digital workplace modernization, remote work, and DEX

Co-develop high-value managed services powered by TeamViewer’s platform

Support value proposition development and commercial packaging for partner-led offerings

Influence partner training, onboarding, and technical readiness

Operational & Programmatic Excellence

Maintain a dotted line into respective theatre channel functions.

Build and maintain reporting dashboards on partner influence, pipeline, and revenue metrics

Drive clarity and accountability across a matrixed internal environment

Optimize partner performance through governance, operational cadence, and ROI-based planning

Qualifications :

10+ years of experience in global partnerships, enterprise sales, or strategic alliances

Proven background working directly with GSIs (e.g. DXC, Unisys, Kyndryl, TCS) or Tier 1 MSPs in a business development or partner ownership capacity

Strong commercial acumen and executive presence, with the ability to influence senior stakeholders

Experience developing joint solutions or services in a co-sell model

Deep familiarity with IT service models and digital transformation trends; knowledge of digital workplace, DEX, or remote connectivity is a plus

Excellent collaboration, storytelling, and negotiation skills

Comfortable with international travel

Additional information :

Work location is Remote, USA

Competitive compensation including stock-based options

Flexible PTO and paid holidays

401(k) with employer matching

Comprehensive Health insurance package including 100% employer-paid medical coverage

Up to 12 weeks of Parental Leave

Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid

Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings

Open door policy and casual dress code

We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.