Lead ER Patient Access Representative - Patient Access - Full Time -

MercyOne
Mason City, Iowa, USA
Full-time

JOB DESCRIPTION

Employment Type : Full time

Full time

Shift : 12 Hour Day Shift

12 Hour Day Shift

Description :

INTERDEPARTMENTAL APPLICATIONS ONLY

What we offer :

Education Assistance offered

Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater

Competitive wages; including weekend and night differentials

Generous paid time off program

Retirement Savings program with employer match starting on Day 1

Hours : Full Time day hours

About The Job :

This position is responsible for assisting the Manager in managing daily operations. Provides staff training, coaching and support;

issue identification, assessment and resolution; and technical support within the assigned work environment in order to achieve desired outcomes and compliance with Trinity Heath policies / procedures and standards.

Provides input in hiring / firing decisions as well as performance appraisals. May perform quality reviews and analysis to support internal controls, monitor employee performance and assist in staff development, retention and selection.

What we are looking for :

Education formal :

High school diploma or G.E.D.

Minimum Six months of post high school education required.

Associates Degree preferred.

Experience :

Minimum of two years of internal patient registration, billing or medical experience required. Knowledge of medical terminology desired.

Customer service background is required.

Working knowledge of computer operations and electronic interfaces is required

Must be comfortable operating in a collaborative, shared leadership environment.

Previous lead or supervisory experience is preferred.

Special Skills and Competencies :

Computer / PC experience / skills are required.

Typing (40 words per minute) or data entry skills (50-60 keystrokes per minute) required.

Excellent communication skills verbal & written, interpersonal skills are necessary in dealing with internal and external customers, including the ability to interpret customer requirements, recommend and take action to satisfy the customer's needs.

Accuracy, attentiveness to detail and time management skill required.

All offers are contingent upon the successful completion of references, background checks, pre-employment physical, drug screen and post offer exam.

EEO Employer F / M / Veteran / Disabled

30+ days ago
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