Manages user accounts, roles, and permissions within Jama Connect. Configures and maintains Jama Connect workflows, including custom fields, forms, and integrations.
Implements and maintains security policies and access controls. Monitors system performance and identify potential issues.
Designs and implements solutions to improve data management, reporting, and automation within Jama Connect. Identifies opportunities to improve Jama Connect workflows and processes through automation and custom development.
Collaborates with teams to understand their requirements and translate them into technical solutions. Creates and maintains documentation for custom developments in form of confluence pages.
Provides technical support to users on all aspects of Jama Connect, including custom applications and integrations. Troubleshoots user issues and provide timely solutions.
Develops training materials and workshops for new and existing users.
EEO :
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