Contact Center Supervisor

VirtualVocations
Greensboro, North Carolina, United States
Full-time

A company is looking for a Contact Center Supervisor to oversee customer service operations and support staff in providing exceptional service.

Key Responsibilities : Oversee customer service team performance and manage shipment activities from assignment to deliveryMonitor inbound customer communications and provide real-time support and feedback to team membersEnsure accurate record-keeping and maintain knowledge of services and requirements for processing customer ordersRequired Qualifications : High school diploma, GED, or equivalent required;

undergraduate degree preferredMinimum of 2 years in a leadership role or supervisory experience in a relevant fieldMust be a U.

S. citizen due to contractual requirementsExperience in a multi-channel contact center environment is preferredEmployee-provided high-speed internet is required

2 days ago
Related jobs
Promoted
VirtualVocations
Greensboro, North Carolina

A company is looking for a Contact Center Supervisor. ...

Promoted
VirtualVocations
Greensboro, North Carolina

A company is looking for a Contact Center Rep Associate to manage patient registration and scheduling in a remote setting. ...

Promoted
Compass Group
NC, United States

Position Title: FOOD SERVICE OPERATIONS MANAGER Reports To: SYSTEMS DIRECTOR   Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Job SummaryWe are seeking a Bench Food Service Operations Mana...

Promoted
Apex Focus Group Inc.
High Point, North Carolina
Remote

If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your...

Promoted
Synerfac
Browns Summit, North Carolina

Equipment comparisons and savings estimates.High School Diploma(and 3 years construction management experience), or degree in mechanical engineering.Basic computer knowledge(windows, email, spreadsheets)....

Promoted
Wieland
NC, United States

The Production Supervisor will be responsible for supervising and coordinator activities of a team of production employees in the fabrication and or preperation and packaging of industrial products. Production Supervisor Qualifications:. Appraises team members and submits appraisal sheet to Producti...

Promoted
Clinical Health Network
NC, United States
Remote

Competitive pay / Medical, dental, & vision / PTO / Retirement plan / Company provided laptop, monitor, and headset - As a Patient Access Call Center Rep you'll: Answer incoming calls professionally and seek to assist the patient however possible; Maintain a positive, welcoming attitude in all patie...

Promoted
LT Apparel Group
Greensboro, North Carolina

We are looking for an experienced IT Project Manager with a strong background in Warehouse Management Systems (WMS) and supply chain management experience to join our team and lead critical projects that enhance our supply chain and warehouse operations. The IT Project Manager with Warehouse Managem...

Promoted
ICONMA
NC, United States

Proven experience as an administrative assistant or similar role, preferably supporting a project manager. ...

Promoted
Gainwell Technologies
NC, United States
Remote

Competitive pay / Health benefits / 401k match - As a Call Center Rep you'll: Provide knowledgeable responses to basic client questions; Solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved; Adhere to the client's SLAs and consisten...