Account Manager - Commercial Operations Leader

About Acrisure

Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management.

Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

About The Role :

Reporting to the Operations Lead, Commercial Lines, the role is responsible for the implementation and execution of operational initiatives to support organic growth and revenue retention.

This role will manage the commercial lines service team in the assigned region, to ensure optimization of customer experience, operational efficiencies, change management and transformation.

The role will collaborate with and work closely with the operations leadership team. This role will influence and promote a positive culture and work environment.

Responsibilities :

Execute all commercial lines operations in assigned region to ensure the best client experience possible.

Responsible for managing the Commercial Lines employees within assigned region.

Communicate consistently with Operations Leads and Agency Leadership as necessary.

Execute operational initiatives that support organic growth and retention goals through collaboration with members of the leadership team.

Implement standard operating practices creating efficiencies through use of technology and processes.

Responsible for leading and implementing key carrier strategic initiatives to achieve placement and revenue goals.

Collaboration with human resources around personnel management and employee relations.

Leverage operational excellence team to support overall optimization goals and utilization of tools and resources.

Responsible for executing business processes to ensure compliance with regulations, policies, and procedures.

Will handle a Commercial book of business as an Account Executive or Senior Account Manager.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*

Requirements :

Strong organizational and time management skills, along with a demonstrated attention to detail

Superior skills in operational leadership, employee development, and employee engagement

Professional verbal and written communication skills

Strong ability to analyze, interpret, and communicate financial data and reporting.

Ability to establish credibility and develop strong relationships with internal stakeholders through ethics, integrity, professionalism, and mutual respect.

Ability to make appropriate and timely key business decisions.

Effective change management, time management, and follow-up skills

Proven record of accomplishment of leading a team in a fast-paced work environment

Proficient computer skills with agency management software systems

Education / Experience :

Bachelor’s degree or higher is preferred, or equitable experience.

Minimum 6 years of technical commercial lines insurance experience.

Minimum 2 years successfully managing a team.

License required.

Benefits & Perks :

Competitive Compensation

Industry-Leading Healthcare

Savings and Investments

Charitable Giving Programs

Offering hybrid work option

Opportunities for Growth

Educational Resources

Generous time away

Pay Details :

Annual Salary : $90,000 - $125,000