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Carrier Success Representative

VirtualVocations
Seattle, Washington, United States
Full-time

A company is looking for a Carrier Success Representative to ensure successful onboarding and compliance of carriers while enhancing customer experience.

Key ResponsibilitiesBuild and maintain relationships with key customers and carriers, monitoring compliance metricsEducate and train carriers on activation processes and provide troubleshooting supportCollaborate with the customer success team to align on account goals and strategiesRequired QualificationsAt least 3 years of experience in a customer-facing roleProven ability to manage multiple priorities efficientlyPrior experience in a SaaS software product company is highly desirableBackground in supply chain, logistics, or transportation services is advantageousFluent in Spanish and English

2 days ago
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