Job Description
The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook.
Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a go to person.
Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager.
Create an unforgettable customer experience
Works with the sales team to ensure each customer receives the best experience possible.
Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
Be the business
Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in.
Motivates the sales team and achieves sales goals in a team-based commission environment.
Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
Leads the team in the completion of projects while keeping the focus on customer experience.
Communicate inventory needs to support the business goal
Leadership / Ownership
Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
Utilizes the utmost responsibility, attention to protocol and safety standards in closing / opening the store daily.
Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.
Retail Inventory Lead (template)
The role of a Retail Store Inventory Lead at Vuori is an essential part of the store leadership team. The Retail Store Inventory Lead is the leader of the inventory program in their store and will manage all inventory related tasks. Our high energy fast paced retail environment is reflected in the c...
Retail Inventory Lead (template)
The role of a Retail Store Inventory Lead at Vuori is an essential part of the store leadership team. The Retail Store Inventory Lead is the leader of the inventory program in their store and will manage all inventory related tasks. Our high energy fast paced retail environment is reflected in the c...
Retail Floor Lead
The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook. The Floor Lead is a key part of the store leadership team and as...
Retail Floor Lead
The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook. The Floor Lead is a key part of the store leadership team and as...
Retail Floor Lead (Template)
The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. The Floor Lead is a key part of the store leadership team and as...
Retail Floor Lead (Template)
The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. The Floor Lead is a key part of the store leadership team and as...
Retail Inventory Lead (Template)
The role of a Retail Store Inventory Lead at Vuori is an essential part of the store leadership team. The Retail Store Inventory Lead is the leader of the inventory program in their store and will manage all inventory related tasks. Manage weekly manual restocks to ensure the floor is fully stocked....
Retail Inventory Lead (Template)
The role of a Retail Store Inventory Lead at Vuori is an essential part of the store leadership team. The Retail Store Inventory Lead is the leader of the inventory program in their store and will manage all inventory related tasks. Manage weekly manual restocks to ensure the floor is fully stocked....
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