It's fun to work in a company where people truly believe in what they're doing!
We're committed to bringing passion and customer focus to the business.
American Health Technology Group ( AHTG ) is a rapidly growing Software-as-a-Service (SaaS) company based in Oklahoma City, OK.
AHTG is part of a larger group of companies collectively known as American Health Staffing Group (AHSG) which is a portfolio company of Littlejohn and Co.
AHTG currently has two SaaS products which have disrupted the Healthcare Workforce Management Industry since launching in 2018, resulting in rapid growth and achieving profitability within 24 months of launch.
What You'll Do :
Ensure the accuracy of submitted data and generate comprehensive reports
Analyze data for trends and create visually appealing presentations of findings
Develop customized solutions for client and vendor problems
Conduct demos, trainings, and facilitate meetings with clients and vendors
Audit invoices for accuracy and conduct time / labor and expense audits
Prepare product reference guides and standard operating procedures
Serve as a liaison between customers and vendors
Ensure the timely and successful delivery of staffing solutions according to customer needs
Participate in product implementation for new customers, assisting with training and product configuration to meet go-live deadlines
Report on support metrics to leadership, vendors, and customers
Escalate customer and vendor communications as needed
Demonstrate business acumen, understanding the business, customer, and market
Collaborate effectively with the team and stakeholders
Maintain in-depth knowledge of the market and product, understanding production challenges
Tailor messages effectively to a wide variety of stakeholders
Be readily accessible to the team and stakeholders
Continuously seek and implement opportunities to improve operational processes
Ensure compliance with relevant laws, regulations, and company policies
Manage and support various projects, ensuring timely completion and alignment with business objectives
Leverage technology and software tools to enhance efficiency and productivity
Identify and mitigate risks related to operational activities
Experience / Skills Required :
Minimum of 2-3 years of experience in operations, project management, or a related field
Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint
Strong analytical and problem-solving skills
Ability to analyze data for trends and generate reports
Excellent verbal and written communication skills
Ability to tailor messages to a wide variety of stakeholders
Strong presentation skills and experience in conducting training sessions
Ability to collaborate effectively with team members and stakeholders
Strong customer service orientation
Persuasive and business-savvy with the ability to understand customer needs and market dynamics
Strong organizational and time management skills
Ability to manage multiple projects simultaneously and meet deadlines
Experience in data analysis and reporting
Experience with customer and vendor relations
Attention to detail and a high degree of accuracy
Ability to continuously seek and implement process improvements
Flexibility and adaptability in a fast-paced environment
Readily accessible and responsive to team and stakeholder needs
Experience / Skills Preferred :
Familiarity with data analysis tools (e.g., SQL, Tableau, Power BI)
Knowledge of CRM systems and database management
Knowledge of statistical methods and data interpretation
Professional certifications in operations, project management, or relevant areas (e.g., PMP, Six Sigma)
Experience in the healthcare sector
Understanding of compliance and regulatory requirements relevant to the industry
Why Join AHTG?
Competitive Salary & Benefits : We offer a competitive compensation package and comprehensive benefits.
Career Growth : Opportunities for professional development and advancement in a growing company.
Impactful Work : Ensure the quality and compliance of our staffing solutions to significantly impact healthcare delivery.
Qualified candidates must possess the physical and mental abilities necessary to perform the job's essential functions, with or without reasonable accommodation.
Specific requirements may vary depending on the nature of the position. Applicants should be prepared to discuss their ability to meet these requirements during the interview process.
A detailed job description outlining the physical and mental demands of the role will be provided upon request.
AHS Staffing is an equal employment opportunity and affirmative action employer.