Associate Claims Specialist- Cyber
Associate, Claims Specialist - Cyber
Atlanta, GA, NYC, NY or Exton, PA
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly.
How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development.
And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
As an Associate Claims Specialist- Cyber, you will play a critical role in AXA XL's claims for the Cyber & Technology team.
You will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
DISCOVER your opportunity
What will your essential responsibilities include?
Identify notable claims for the month that you believe should be highlighted for underwriting to watch.
- Independently manage a caseload of files, including obtaining coverage determinations from underlying carriers, analyzing the applicability of coverage to the facts of each claim under the terms of each AXA XL policy and establishing and maintaining close communications with underlying carriers and defense counsel.
- Conduct training regarding claim handling processes and procedures.
- Complete initial claim evaluation (damages, liability assessment and reserves) within first 30 days of task assignment from Claim Manager.
Pursue further tasks as warranted / instructed.
- Ongoing re-evaluations of file exposure as needed (update Claim Manager with notes / reports as exposure changes). Collaborate with Claim Manager on your resolution (disposition) plan for feedback and approval.
- Negotiate resolution of claim based on parameters and authority levels pre-approved by Claim Manager.
- Effectively communicate and present claim files and other relevant issues to internal and external stakeholders
You will report to The Claims Manager Cyber.
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