Design and / or merchandise floral items and arrangements for display / sale or in response to customer requests. Provide customer services.
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Design and create floral arrangements and / or other items to fill customer orders.
- Greet customers, offer assistance, take and fill orders.
- Package orders cheerfully, effectively, safely and efficiently.
- Keep the department area clean and free from clutter.
- Keep merchandise and supplies in their proper areas.
- Provide good customer and associate relations.
- Maintain customer records and files properly.
- Assist customers in location and selecting items.
- Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
- Assist in decorating and merchandising the department.
- Provide good customer and employee relations.
- Able to effectively communicate with customers and associates.
- Make a neat, clean impression on customers.
- Be prompt, tactful, calm, courteous, and professional in all interactions.
- Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum
- Willing to work weekends and holidays.
- Effective written and verbal communication skills.
- Confidentiality regarding associate records is expected.
- Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience.
Floral Design School equals six months full-time retail design experience.
- Demonstrated aptitude for filling customer needs, and designing floral arrangements.
- Ability to make intelligent decisions quickly.
- Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.
Desired
- Past work record reflects dependability and integrity.
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