Supplier Specialist / Expeditor - 6 : 00 am-3 : 00pm

Order Management Specialist

This role provides order management of domestic and import orders for local and overseas suppliers / distributors. This person leverages effective communication, organization skills, and strong process workflow orientation to drive desired day-to-day department outcomes and will analyze and interpret data to drive continuous improvement and department efficiencies.

Job Responsibilities :

• Provide support to Sales, Product Development and Customers including custom quotations, large quantity quotes (BQ's), expedite requests, and special requests (SIQs) to increase customer satisfaction and sales overall.
• Serve as liaison between Supplier, Customer Service, and Warehouse for notification of delays, cancellations, undelivered orders, and other supplier-caused disruptions.
• Support achievement of team KPIs through completion of daily tasks, effective time management, and timely communications to suppliers.
• Obtain lead times, order status and delivery information from suppliers / distributors, expediting orders as needed.
• Enter replacement orders for short shipments, freight damage, or incorrect material supplied.
• Improve productivity based on internal processes.
• Collaborate with other departments on cross functional activities.
• Serve as contact point to address and resolve escalated supplier / internal customer issues.
• Work effectively with procurement departments from domestic and overseas suppliers.
• Other duties as assigned by the management.

Job Requirements :

What We Can Offer You : MISUMI will provide training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you! MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop to meet customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. We also are committed to our employees and are excited to announce that we received Comparably's annual Happiest Employees and Best Company Perks and Benefits in 2024 in recognition of our employee centric culture, opportunities for growth and advancement, and outstanding leadership. Pay Rate : $26 / hour Benefits Offered : We offer a comprehensive package of benefits including Medical (HMO / PPO / HDHP), Vision, Dental, Life (Basic and AD&D), Disability (STD and LTD), Legal, and Pet Insurance Plans, 401(k) Plan with match, Commuter Transit Benefits, Employee Resource (EAP and GEAS) Plans, Fitness Club Membership, Tax Savings (HAS and FSA) Plans, Parental Leave, Paid Time Off, and Paid Holidays.

Applicants must currently be authorized to work in the United States on a full-time basis. Sponsorship for work authorization is not available.

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

FOR CALIFORNIA RESIDENTS :

MISUMI USA, Inc. ("MISUMI") complies with the California Consumer Privacy Act ("CCPA"), California Privacy Rights Act ("CPRA"), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process : name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and / or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at https : / / us.misumi-ec.com / careers / privacy / california-privacy-rights / . If you have any concerns, please send an email to hr1@misumiusa.com.