Assistant Chief Information Officer, Infrastructure Services

Details

Posted : 08-Jul-24

Location : Los Angeles, California

Type : Full Time

Salary : $239,966 - $280,500 annually

Categories :

Executive Level Management

Preferred Education :

4 Year Degree

Additional Information :

Telecommuting is allowed.

Internal Number : 2024-2586

Infrastructure Services provides flexible, reliable, and secure traditional and cloud infrastructure services (network services, platform services, data center operations and management, and unified communications) enabling connectivity, productivity, and security for UCLA.

Infrastructure Services strives to optimize performance increasing storage, elevating the network, and reducing downtime.

The Assistant Chief Information Officer (ACIO), Infrastructure Services is responsible for overseeing the design, implementation, maintenance, and continuous improvement of UCLA's IT infrastructure.

The ACIO will lead a team of IT infrastructure professionals and collaborate with a broad range of IT customers, partners, and key stakeholders across UCLA to ensure a secure, efficient, and reliable technology infrastructure that supports UCLA's operations and strategic initiatives.

The ACIO, Infrastructure Services will lead the unification of UCLA's network by overseeing network architecture, engineering, field services, maintenance, and operations.

The ACIO, Infrastructure Services will positively impact the University by improving and optimizing infrastructure and network service delivery by leading a team of technical experts to reliably execute network engineering, platform services, plant / field management, data center operations, and unified communications.

This role will be an integral leader in UCLA's cloud transformation and will execute UCLA's vision while promoting UCLA's culture and values.

• Ten or more years of experience working in one or more of the following fields : information technology, infrastructure services, higher education, network operations / engineering, cloud, or related field. (Required)
• Eight or more years of experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Required)
• Twelve or more years of experience working in one or more of the following fields : information technology, infrastructure services, higher education, network operations / engineering, cloud, or related field. (Preferred)
• Demonstrated experience with the design, planning, and implementation of new, large-scale network infrastructure. (Required)
• Significant experience with data center, email or network consolidation, or other enterprise-wide technical consolidations. (Required)
• Expertise in infrastructure design and development, technical architecture, and core enterprise applications. (Required)
• Significant experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies. (Required)
• Proven success leading a team with demonstrated leadership values and coaching skills. (Required)
• Significant experience providing inclusive leadership of others, establishing and advancing an inclusive working environment, and establishing policies and procedures that advance equity, diversity, i (Required)
• Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)
• Proven ability to lead, manage, and develop high-performing, multi-functional teams. (Required)
• Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment. (Required)
• Knowledge of technical platforms, technical infrastructure models, and enterprise infrastructure strategies. (Required)
• Highly skilled in written and verbal communications and is able to communicate on behalf of large teams and relay highly complex technical information.

Significant experience communicating with technical and non-technical leaders. (Required)

• Collaborative leadership and management style with the ability to drive change while maintaining an equitable, consistent work environment. (Preferred)
• Ability to interface with all levels of the organization, influence decision-makers, and set and manage expectations. (Preferred)
• Bachelor's Degree in one or more of the following fields : information technology, computer science, network engineering, cloud, business administration, or equivalent combination of experience / training. (Required)
• Other Type of Degree Advanced degree in one or more of the following fields : information technology, computer science, network engineering, cloud, public administration, business administration. (Preferred)
• IT Infrastructure Library (ITIL® V3) certification or similar process-related certificate. (Preferred)

About UCLA Information Technology Services Situated on 419 acres, five miles from the Pacific Ocean, the University of California, Los Angeles (UCLA) is enriched by the cultural diversity of the dynamic greater Los Angeles area, as well as the geographic advantages of Southern California.

One of the world’s preeminent public research universities, UCLA is an international leader in breadth and quality of academic, research, health care, wellness, cultural, continuing education and athletic programs, with more than 5,200 faculty members who teach approximately 47,500 students in the UCLA College and 12 professional schools.

UCLA is consistently ranked among the top institutions nationally for research funding, having generated $1.7 billion in research grants and contracts in the last fiscal year alone.

The Information Technology Services (ITS) department at UCLA is a vital part of the university community, providing essential technology services and support to ensure the campus can effectively pursue its mission.

It is UCLA’s spirited tradition of thought leadership and commitment to excellence that enables an ambitious and resourceful approach to transforming our networked, ever-changing campus environment.