Resident Services Coordinator

Job Description

Job Description

CAMCO Property Management is actively looking for a Resident Services Coordinator to become a part of our dedicated team.

This role is full time with 5 days a week onsite and has a salary range of $55,000-$65,000 based on experience.

The Resident Services Coordinator is responsible for working directly with residents to assess their needs and connect them to appropriate community services and resources.

This includes organizing programs, supporting residents, and fostering a positive community environment. A successful Resident Services Coordinator in HOA and Condominium management needs to possess excellent communication, organizational, time management, and problem-solving skills.

Compensation :

$55,000 - $65,000 yearly

Responsibilities :

• Greet and assist all walk-in customers and defer to the Community Manager or Assistant Manager when necessary.
• Answer and log all incoming and outgoing calls into Building Link.
• Maintain office supply inventory and procurement when needed.
• Prepare and distribute correspondence on behalf of the Association.
• Maintain copies of all correspondence for the Association.
• Assist with the preparation of the newsletter.
• Provide general and administrative services (copying, printing, etc.) as required.
• Respond to inquiries and concerns from residents in a timely and professional manner.
• Provide regular reports to the board and residents on community activities and other relevant matters as required.
• Utilize software and technology tools for efficient community management.
• Maintain a current community website and / or Association communication platform.
• Stay updated on industry best practices and trends.
• Attend relevant training and educational programs.
• Stay informed about relevant local, state, and federal laws affecting community associations.
• Ensure the community's compliance with legal requirements.

Qualifications :

• Minimum of 2+ years of college or equivalent business experience.
• Excellent written and verbal communication, organizational, and time management skills.
• Strong knowledge of Microsoft Suite and ability to navigate and manage additional technology software.
• Must have a valid driver’s license.
• Capable of working extended hours, including evenings, weekends, and holidays.
• Position involves sitting, standing, stooping, kneeling, pushing, lifting, carrying and move objects that weight up to 30 lbs.
• Ability to climb several flights of stairs.
• Must be able to work in small and / or confined spaces for extended periods.
• Must have finger dexterity for typing / using a keyboard and mobile device.

About Company

CAMCO Property Management is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.

All offers of employment with CAMCO Property Management are contingent upon a satisfactory background check.