Key Name Description -
Technical Sales Representative
Job ID 15486 Technical Sales Representative
Regular USA, Arizona, Tempe, Arizona We will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
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Job Overview and Responsibilities Technology Solutions is a global business unit of the Solvay Group and consists of seven distinct business lines.
We innovate, manufacture and deliver sustainable solutions to our customers in the mining, agriculture, automotive, electronics and industrial markets, among others.
Technology Solutions' customer-centric focus drives our business model in being the right partner with the right technology at just the right time.
Mining Solutions is the global leader in specialty mining reagents for mineral processing, solvent extraction, industrial minerals and alumina process chemicals.
It has a portfolio of unique technologies delivering strong customer value. We provide dedicated on-site technical service and applications expertise to support our customers needs.
We do these by strong customer relationships and ongoing collaborations to solve the most demanding industry challenges.
The person in this position will have a leading role in the realization of the Mineral Processing business growth objectives for North America.
Job Description
- The candidates primary objective is to provide best in class technical service and customer support in the use of our products and to ensure the achievement of the commercial objectives of the Mineral Processing business
- Apply and safeguard the application of Solvay safety regulations in all circumstances
- Support new prospects and existing business by conducting lab work to explore new opportunities with both New Product Introductions (NPI) and existing products
- Manage current business and lead / support trial activities including NPI and existing products.
- Ensure and maintain multi-level contact at customer sites, in a planned and disciplined manner so as to facilitate the timely execution of project plans through sound commercial relationships
- Take the lead to collect customer data, conduct analysis and provide recommendations to advance projects and / or exploit new opportunities
- Support customers and other sales representatives in resolving non-routine technical issues and troubleshooting.
- Ensure compliance to internal reporting requirements including but not limited to : call reports, monthly highlights, trial proposals, trial reports, commercial performance reports
- Comply with Solvay policies such as code of conduct, anti-bribery, antitrust, business travel expense guidelines.
Education and Experience
- Possess a Bachelor degree in Chemical Engineering, metallurgy or chemistry.
- A range of experience levels will be considered, but we require at a minimum 1-3 years experience in either a Laboratory / Plant Process (flotation concentrator) experience.
Both are equally critical in the role.
Skills
- Be a self-motivator with skills in problem solving
- Lab hands on skills to conduct lab trials are highest priority
- Demonstrate good technical and commercial sense with a high focus on value selling
- Desire to build excellent customer relationships while promoting Solvay products for the benefit of the client.
- Physical capability to periodically lift up to 50 lbs. and to cover plant trials as needed
- Communicate effectively in written and spoken English
- Be a strong team player with focus on deadline targets and achieving goals
- Demonstrate a proactive personality, taking initiative to identify and convert opportunities into new sales
- Be comfortable with working remotely
- Willing to travel or be on customer site up to 50% of his / her time; travel will change according to the customers requirements
- Able to operate in a global / virtual organization.