Administrative Assistant-Warranty/Service

General Job Description

Join Our Dynamic Team at IES Residential as a Warranty Service Administrative Assistant!

IES Residential is excited to invite a dedicated and energetic Administrative Assistant to become an integral part of our outstanding team.

If you are passionate about organization, efficiency, and contributing to a vibrant work environment, we want to hear from you!

Key Responsibilities :

• Maintaining schedule, and Dispatch of service crews.
• Answer phones, and return calls, customer service (mainly by phone).
• Compose correspondence, with builders and homeowners.
• Establishes, maintains and updates files, records and / or other documents.
• Data entry experience, critical thinking skills.

We will provide training on scheduling software

Minimum Education

High School

Minimum Years of Experience

Specific Qualifications

Additional Duties :

• Permits coordinator assistant
• Take on other responsibilities as assigned to support our dynamic team.

Required Skills and Abilities :

• Reliability is key.
• Proficiency in MS Office (Word, Excel, Outlook) is required.
• Effective communication skills, both verbal and written, are essential.
• Must be multitasking-capable yet detail-oriented.
• Strong organizational skills and record-keeping are important.
• Ability to work autonomously within a team setting.
• Proactive in resolving issues as they arise.
• Excel in a collaborative team environment.
• Uphold exceptional organizational skills and meticulous attention to detail.
• Skilled in internet usage, encompassing email, group messaging, and data gathering.
• Showcase superior time-management abilities to handle multiple tasks efficiently.

Experience with Service Titan Software and applying for permits with local jurisdictions preferred but not required.

License Required

Job Locations

US-TX-Austin

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.

IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.

3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions :

• Safety is Priority One and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs
30+ days ago