The Laird Noller Companies are looking to add a Service Advisor to our Olathe used vehicle super center team.
Laird Noller Companies are the longest standing family-owned, award-winning dealerships, and are looking to grow our team.
We strive for an employee-focused environment and exceed other automotive dealerships in employee retention.
Team members assist the dealership in its efforts to achieve the highest-level of customer satisfaction through proper repair procedures, attitudes, and communication.
Employment Type : Full-time
Hours : Monday-Friday
Compensation : $40,000-$80,000 salary / commission
Requirements : 1 year of relevant Service Advisor experience is highly preferred
Benefits
Retirement plan
Paid time off
Health insurance
Professional development assistance
Referral program
401(k) matching
Life insurance
Employee discount
401(k)
Dental insurance
Vision insurance
Flexible spending account
Health savings account
Responsibilities of the position may include :
1 : Greeting customers and scheduling service appointments
2 : Recording customer vehicle concerns
3 : Writing repair orders and descriptions of problems and repairs
4 : Translating customer repair concerns to technicians
5 : Explaining repairs to the customer
6 : Estimating the cost and time needed for the repairs
7 : Selling necessary parts and service
8 : Handling customer complaints
9 : Closing repair orders
5 STAR customer satisfaction
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