Benefits :
- Retirement Plan
- Competitive salary
- Dental insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Summary
The Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up.
Assists the agency owner with attaining agency service goals.
Responsibilities
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships
- Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
- Processes change to existing accounts and policies
- Serves as a liaison on behalf of the customer between the agency and various business partners
- Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.
- Schedules appointments with existing or prospective customers for agency employees
Qualifications
- Ability to obtain Property & Casualty insurance license ahead of first day of employment.
- Demonstrated customer service experience
- Effective communication skills
- Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)
- Solid knowledge and understanding of basic mathematical skills·
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.
Customer Service Rep
Customer Service Representative. Provides personalized, professional customer service experiences by building trust and developing strong customer relationships. Demonstrated customer service experience. Assists the agency owner with attaining agency service goals. ...
Customer Service Rep(01873) - 1031 South Washington Street
We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. ...
Customer Service Rep(01872) - 119 East Century Avenue
We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. ...
Customer Service Rep(01871) - 1100 East Main Street
We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. ...
Sales Representative - 4 Day Work Week
If you’re exploring sales careers, you already know sales is the way to get ahead. Have you ever noticed that the most successful sales people receive superior support from the companies they work with? A robust company like Platinum handles objectives like marketing, recruiting, customer service, a...
Taco Bell - Cashier - Urgently Hiring
Who wants FREE tacos?!What’s in it for you?- Flexible scheduling - Top pay in the industry - Education programs, including GED and Tuition Reimbursement offerings - Scholarship opportunities - Medical/Dental/Vision benefits offered for all positions – even part-time! - Free food! - Vacation Time (Pa...
Cashier
Pay Rates Starting between: $11.Are you passionate about team building, customer service, and meeting new people?Pilot Company offers a dynamic environment where no two days are the same.We embrace and celebrate our diverseguests and team members,whofuel creativity, innovation, and positivity.We str...
Cashier Part Time
Whether you're providing a quick, friendly checkout experience, helping our customers get the best value for their money, or assisting with payment or exchanges, it's your job as a Cashier Part-Time associate to ensure every customer exits on a high note. We are immediately hiring for Cashier Part-T...
Part- Time Receptionist
Eide Auto is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement.Eide Auto looks after their employees with extensive benefits.We invest in our employees and their growth at the store...
Receptionist
Receptionist responsibilities:. Receptionist skills and requirements:. Previous receptionist or office support experience preferred. ...