Job Description
The Learning Facilitation Professional plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training.
Selects appropriate materials.
Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.
Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.
Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements.
- Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
- Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
Follows established guidelines / procedures.
Required Qualifications
- Bachelor's degree
- or more years of training or learning development experience
- Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Master's Degree
- Understanding of curriculum design and adult learning principles
- Experience using a wide variety of training tools to effectively facilitate to a wide audience.
- Experience managing projects or processes
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