River Shop Specialist - Cafe

Job Description

QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS :

The qualifications and skills for this position include :

• Proven work experience in cashiering; retail and / or food service experience is preferred;
• Proven computer experience in Microsoft Office to include data input experience;
• Strong business aptitude;
• Excellent verbal and written skills;
• Excellent customer service skills;
• Basic clerical skills to include typing, word processing, and filing;
• Good organizational and basic accounting skills;
• Ability to be detail oriented and perform accurately under pressure;
• Ability to work independently as well as with others and be self-motivated;
• Professional demeanor;
• As this position requires direct contact with college administrators, faculty, staff, general public and students on a regular basis, the ability to deal with all types of individuals via telephone and in-person is extremely important.

Essential Job Functions and Responsibilities :

The essential job functions and responsibilities for this position include, but are not limited to :

• Provide excellent internal and external customer service;
• Perform all types of customer transactions at POS register while maintaining accuracy;
• Restock merchandise as needed;
• Maintain cleanliness and organization of store;
• Respond to telephone / email inquiries promptly and courteously;
• Complete filing and other basic clerical responsibilities;
• Process data entry as assigned;
• Attend Part Time staff meetings at scheduled times;
• Work nights and weekends as required;
• Support all activities of the campus bookstore.

SPECIFIC DUTIES AND RESPONSIBILITIES :

The specific duties and responsibilities of this position include, but are not limited to :

• Provide excellent customer service to customers in store or on phone;
• Greet customers promptly and professionally;
• Use proper etiquette when speaking with customers, whether in person, by telephone or by e-mail;
• Inventory control of merchandise to be monitored and accounted for as assigned;
• Receive cafe products, ingredients, and supplies. Assure counts match Packing Slip and PO according to procedures;
• Price merchandise according to procedures;
• Restock / Replenish Cafe Food and Beverage items from storage areas or new orders received;
• Monitor and remove from the sales floor expired food and drink products. Report spoilage to a supervisor prior to discarding;
• Process customer transactions at POS register in an efficient manner as assigned;
• Maintain a high level of accuracy regarding transactions of cash, checks, credit cards and accounts;
• Perform well under high pressure / stress situations, especially during back-to-school rush period, buybacks and other College events;
• Maintain store appearance, especially the cafe and surrounding seating areas, to high standards of cleanliness and organization;
• Process receipts and other data into the computer system;
• Perform closing cashier functions and balance register drawer as assigned;
• Complete filing and other basic clerical responsibilities;
• Complete all other duties and responsibilities assigned by the Assistant Director of Bookstore Operations.
• PHYSICAL REQUIREMENTS :
• This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds.

It also requires manual dexterity to operate standard office machines, such as, computer, cash register, copier, fax, calculator, telephone, and other equipment as necessary.

IRSC expects its employees to follow proper safety standards while employed by the College.

Classification

Staff

Supervisory

FLSA Exempt

Employment Type

Temporary (Fixed Term)

Compensation and Application Deadline

Pay range starts at $12.00 / hour All salary calculations start at the minimum salary and will be based on candidate's education and experience Open until filled