Senior Functional Consultant - Utilities

JOB TITLE : Functional Consultant

FLSA STATUS : Exempt

DEPARTMENT : Services

REPORTS TO : Professional Services Manager

SUPERVISORY RESPONSIBILITIES : No

JOB LOCATION : Remote

TRAVEL : Up to 100%

SUMMARY OF POSITION :

Oracle Utilities Functional Consultant. Design solutions, write functional specifications, create, and execute test cases, and implement features for Oracle Utilities solutions;

provide utility clients with industry best practices and subject matter expertise for Oracle Utilities solutions; Conduct business process analysis & business requirement gathering sessions with clients.

Must possess bachelor’s or foreign degree equivalent in computer engineering or computer science plus 5 years progressively responsible work experience in IT environment and software projects working in the utility industry using Billing and Master Data Management systems.

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Interface with functional users (business, IT, etc) to define and document functional requirements.
• Provide subject matter expertise in assigned core business unit function and / or business intelligence functions (including but not limited to process improvement, data mining / gathering / quality assessment, reporting, data visualization, etc.)
• Develop, plan, coordinate and execute System Integrated Testing
• Provide application analysis for Information Technology and client base.
• Identify opportunities for improvement within the system and make recommendations on how users can best utilize the product to accomplish their functional objectives.
• Work with business units to deliver completely implemented solutions to the end user community by leveraging best practices of the core applications.
• Conduct client training on new or revised processes, procedures, and computer-based applications.
• Create various business documents, future business processes, functional and configuration documents that adhere to project standards.
• Conduct business process analysis & business requirement gathering sessions with clients.
• Assist in business processes development per business requirements and create business scenarios.
• Communicate with stakeholders to understand business processes to translate into technical requirements and designs.
• Document and analyze business processes and develop detailed user requirement and functional specification documents.
• Identify & document gaps between system and business processes

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE) :

• Bachelor’s degree in the field of business administration, finance, or information systems or five to seven years related work experience.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Excellent leadership, communication (written and oral) and interpersonal skills
• Working knowledge of Windows office systems.
• Excellent understanding of the organization’s goals and objectives.
• Ability to continue education on structured methodologies such as FADE, SDLC, Agile, and other best practices.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE) :

• Configuration experience with Oracle Utilities Suite : Customer Care and Billing (CC&B), Meter Data Management (MDM), Service Order Management (SOM) and Operational Device Management (ODM) preferred.
• Experience in Customer Information Systems, preferably in utility industry or industry with similar functionality.
• Experience with customer portal systems such as interactive voice response or website self-service.
30+ days ago