Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Curious ? Come Collaborate with Us and Deliver Excellence!
Full-Time, Hybrid 1336 SE 47th Street Cape Coral, Florida 33904, Travel up to 60% of the time, Relocation assistance provided to the Cape Coral, Florida area
Why Insite you ask? 401k, PTO, and benefits (health, vision, dental, short / long term disability, and more) eligibility within one month of start date, and paid company holidays.
Also, while delivering Excellence to our employees and clients, we also like to have fun! Snacks, community volunteering, potlucks, theme days, games, clubs, and not to forget Hawaiian Fridays!
Insite helps people win by improving, optimizing, and innovating the human processes and systems required to deliver enriching experiences
As a Training Consultant, you will be responsible for designing, implementing and evaluating training programs that enhance organizational performance and address key client challenges.
The ideal candidate will have a deep expertise in root cause analytics, contact center operations, industry trends, process improvement and client collaboration.
This role demands a strategic thinker with a hands-on approach to problem solving and an ability to foster strong relationships with clients.
How you can take Ownership of this role :
- Possess the ability to assess and enhance contact center operations and organizational workflows
- Confidently able to identify opportunities for process and performance improvement
- Extensive experience in developing training programs tailored to improving contact center efficiency, customer satisfaction, and the employee experience
- Organized with a strong capacity to prioritize objectives with little to no assistance, find issues, and create and execute resolutions
- Ability to communicate clearly and effectively
- Candidate must demonstrate the ability to collaborate professionally and efficiently with both clients and team members
What you will bring to the table :
- A demonstrable and deep understanding in the application of the ADDIE Model (Analysis, Design, Development, Implementation, Evaluation) to develop, implement, and assess and create effective training programs
- 5+ years of BPO experience
- 5+ years experience in training and curriculum design
- Proven experience in Microsoft Office Suite (Excel, PowerPoint, etc.)
- Experience using Articulate and Storyline
- Experience in a variety of Learning Management Systems (LMS)
- The capacity to handle multiple projects simultaneously
What you may bring to the table :
- Experience in Six Sigma methodology
Training Consultant
As a Training Consultant, you will be responsible for designing, implementing and evaluating training programs that enhance organizational performance and address key client challenges. Extensive experience in developing training programs tailored to improving contact center efficiency, customer sat...
Supervisory Project Manager (Custodial)
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization. ...
Athletic Training Coordinator
The Boston Red Sox Medical Team is dedicated to delivering top-quality care to optimize both the short- and long-term health and performance of our players, in alignment with the organization's values and protocols.Our team fosters a holistic approach by integrating all medi....
Field Sales and Marketing Representative
Bachelor’s degree or equivalent work experience in retail sales, field sales or customer service required. In this position, you will drive sales of our premier product lines within one of our largest retailer partners. Perform best-in-class sales and service to consumers while demonstrating knowled...
Senior Project Manager (Heavy Civil)
I am currently working with a 3 great heavy civil construction companies that operates throughout Florida looking to immediately hire Senior level Project Managers and Regional Managers with Heavy Civil experience. Senior Project Manager Openings - Florida. Senior Project Manager - Roadway/Highway/F...
Project Manager
Project Managers will wear a lot of hats, will need to have their boots on the ground, and be able to handle office project management duties. Shepherd Engineering Search is seeking experienced Project Managers to join Ballard Marine Construction. As a Project Manager, you will play a vital role in ...
Sales Bilingual Representative Hurricane Windows $150K-$250K
Sales Bilingual Representative Hurricane Windows $150K-$250K. Call Close" Home Improvement sales experience. A proven track record in home improvement sales a MUST. ...
Manager in Training
With 60+ locations currently and 100+ locations planned; our Manager in Training position offers a tremendous opportunity for growth & career advancement. What We Look for In Our Managers in Training:. Discounted Personal Training Sessions. ...
Medicare Sales Representative
Provide sales coverage and develop best possible market penetration for all products to present and prospective accounts in his/her assigned territory in accordance with company's policies and programs. Attend and participate in sales meetings, training programs, conventions, and special events. Sub...
Manager in Training
Develop knowledge of and perform all typical supervisory responsibilities including but not limited to; delegating tasks and assignments, scheduling, leading the hiring and training of new and existing staff, performance reviews, disciplinary actions, and terminations. Participate in all mandatory c...