Job Summary :
Family Healthcare Associates (now a part of Catalyst Health Group) is seeking a Front Desk Representative. Under general supervision, works to ensure patients have a positive first impression of the organization by ensure the check in process is completed effectively and efficiently.
Duties / Responsibilities :
- Receive and direct phone calls, patients, and other visitors. Respond to routine inquiries concerning practice services, hours of operations, and general questions regarding the practice.
- Assist with patient registration duties by collecting and verifying insurance cards and photocopying / scanning appropriate documentation.
Verify patient identity and demographics and enter changes into practice management system. Direct patient to appropriate waiting area.
- Schedule, confirm, and verify patient appointments. Arrange follow-up visits and referral appointments.
- Verify patient insurance information by contacting / calling the appropriate insurance carrier and / or utilizing automated insurance verification system.
- Receive, sort, and distribute mail to the appropriate department
- Scan patient documents including insurance information into the EMR system.
- De-escalate situations involving dissatisfied customers, offering patient assistance and support.
- Provide clerical support to other departments.
- Collaborate and work as a team with other departments.
- May perform other duties as assigned.
Required Skills / Abilities :
- Follows all organization policies and procedures regarding insurance protocols and procedures.
- Excellent customer service skills
- Upholds HIPAA and PHI regulations
- Punctual and dependent for assigned shifts
Education and Experience :
High School Diploma or equivalent preferred
Proficient interpersonal relations and communication skills
2+ years' experience in customer service or healthcare facility preferred
Benefits :
- Competitive compensation commensurate with experience
- Medical, Dental, Vision Insurance
- Health Savings account
- Life Insurance
- Holidays and PTO
- 401K
- Referral programs.
Medical Front Office- Family Healthcare Associates
Family Healthcare Associates (now a part of Catalyst Health Group) is seeking a Front Desk Representative. Medical, Dental, Vision Insurance. ...
Patient Service Specialist - Medical Front Office
Healthcare, medical, or dental office administration. Operates front office of outpatient centers. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. Select Medical is committed to having a workforce that reflects diversity ...
Front Office Medical Assistant
Actalent is actively hiring for a Front Office Medical Assistant for a specialty clinic at Clearfork in Fort Worth!. Job Title: Front Office Medical Assistant. Very fast-paced Specialty clinic is seeking a front office MA while an internal employee is on maternity leave. Front office MA experience: ...
Medical Office Receptionist/Front Desk
We are committed to delivering comprehensive and compassionate medical treatment, and we are now seeking an experienced Front Desk Administrator to join our dynamic team. We are looking for an organized, detail-oriented, and empathetic Front Desk Medical Receptionist to be the first point of contact...
Front Office Assistant
Organize office and assist associates in ways that optimize procedures. Proven experience as a front office assistant, or in another relevant administrative role. At our clinic, you will find a supportive family that helps patients by allowing them to focus on their health goals and provide care fo...
Patient Service Specialist - Medical Front Office
Healthcare, medical, or dental office administration. Personal and Family Medical Leave. Operates front office of outpatient centers. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. ...
Medical Front Office Lead
Medical/Hospital Front Office experience. Round Rock area Medical Center needs you!. One of the Nations largest healthcare organizations is adding to the team!. Listens and responds to patient and/or family members concerns. ...
Patient Service Specialist (Float) - Medical Front Office
Healthcare, medical, or dental office administration. Personal and Family Medical Leave. Operates front office of outpatient centers. Tasks include check in, check out, insurance verification, scheduling, reports, faxing and scanning and other office duties. ...
Medical Office Specialist
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Office Specialist opening with Texas Back Institute today and find out what it truly means to be a part of the HCA Healthcare team. Family support through fertility and family buildin...
Medical Assistant Front Office
Graduate of an accredited medical assistant program with completion of an externship highlypreferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state re...